Senior Product Associate

Location: Bengaluru, Karnataka, India

Job Family: Product Management

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to fostering innovation in the banking sector. As a Senior Product Associate in our Bengaluru office, you will play a pivotal role in promoting product development, user research, and analysis to shape and optimize our offerings. This position within the Product Management category offers the opportunity to work on cutting-edge initiatives that enhance customer experiences in digital banking, payments, and investment services. Based in the vibrant tech hub of Bengaluru, Karnataka, India, you will contribute to JP Morgan's mission of delivering world-class financial solutions while navigating the dynamic Indian market and its regulatory landscape. In this role, you will collaborate closely with multidisciplinary teams including engineers, designers, and compliance experts to identify unmet customer needs and drive product innovation. Your responsibilities will include conducting in-depth user research, analyzing performance metrics, and iterating on product features to ensure they align with business objectives and exceed user expectations. You will leverage data analytics to inform decisions, monitor industry trends, and support the agile development of solutions that power JP Morgan Chase's global platform, with a focus on scalability and security in financial services. We seek a proactive professional passionate about the intersection of technology and finance, capable of thriving in a fast-paced environment. This position not only offers exposure to high-impact projects but also the chance to grow within one of the world's most respected financial institutions. Join us to help redefine how millions of customers engage with their finances, contributing to JP Morgan Chase's legacy of excellence and innovation in Bengaluru.

Key Responsibilities

• Collaborate with cross-functional teams to identify customer needs and innovate product features for JP Morgan Chase's financial offerings
• Conduct user research and analyze market trends to shape product roadmaps in areas like digital banking and payments
• Develop and optimize product prototypes, ensuring alignment with business goals and regulatory standards
• Perform data-driven analysis to measure product performance and recommend enhancements
• Partner with engineering, design, and compliance teams to deliver high-quality, user-centric solutions
• Monitor competitive landscapes in the financial services sector to drive innovation
• Contribute to agile sprints, prioritizing features that enhance customer experience in JP Morgan's ecosystem
• Support the launch of new products, including go-to-market strategies tailored to the Indian market
• Gather feedback from stakeholders and iterate on products to improve adoption and satisfaction

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• 3-5 years of experience in product management, development, or analysis within the financial services industry
• Strong understanding of financial products such as banking, payments, or investment services
• Proficiency in user research methodologies and data analysis tools
• Experience with agile methodologies and cross-functional team collaboration
• Ability to thrive in a fast-paced, regulated environment like banking

Preferred Qualifications

• MBA or advanced degree in Finance or Technology
• Prior experience at a major financial institution or fintech company
• Knowledge of regulatory compliance in financial services (e.g., RBI guidelines in India)
• Familiarity with digital transformation initiatives in banking

Required Skills

• Product lifecycle management
• User experience (UX) research and design thinking
• Data analysis and visualization (e.g., SQL, Tableau)
• Agile and Scrum methodologies
• Financial modeling and risk assessment
• Stakeholder management and communication
• Problem-solving and critical thinking
• Technical proficiency in tools like Jira, Figma, or Confluence
• Knowledge of APIs and integration in financial systems
• Regulatory awareness in banking (e.g., KYC, AML)
• Project management
• Customer empathy and market insight
• Innovation and creativity in product development
• Team collaboration and leadership

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan's global standards
• Comprehensive health insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's learning programs and certifications
• Employee stock purchase plan and financial wellness resources
• Flexible work arrangements, including hybrid options in Bengaluru
• Access to on-site wellness facilities and mental health support

JP Morgan Chase is an equal opportunity employer.