Senior Product Associate - Fraud Assessment - Trust & Security

Location: Columbus, OH, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of financial innovation, safeguarding our customers' assets through cutting-edge Trust & Security solutions. As a Senior Product Associate in Fraud Assessment, you will play a pivotal role in shaping the future of fraud risk technology. Based in our Columbus, OH hub, you will drive the development of robust, scalable products that detect and mitigate fraud in real-time across our global banking operations. This position within the Product Management category offers the opportunity to collaborate with elite teams in engineering, data science, and compliance to protect millions of customers while advancing JP Morgan Chase's commitment to secure, seamless financial services. Your core responsibilities will include defining product strategies that leverage AI and machine learning to enhance fraud detection accuracy, reducing false positives and operational risks. You will analyze emerging threats in the financial landscape, such as sophisticated cyber attacks and evolving regulatory demands, to prioritize features that align with business objectives. By conducting user research and iterating on prototypes, you will ensure our solutions are intuitive and effective, directly contributing to JP Morgan Chase's reputation as a leader in trustworthy banking. This role demands a blend of technical acumen and strategic foresight to navigate the complexities of the fintech ecosystem. Joining JP Morgan Chase means becoming part of a dynamic culture that values innovation, integrity, and inclusion. You will have access to world-class resources, mentorship from industry experts, and opportunities to influence high-impact projects that reach billions in transactions daily. If you are passionate about leveraging technology to combat fraud and protect customer trust, this Senior Product Associate position offers a rewarding path to grow your career in one of the world's most influential financial institutions.

Key Responsibilities

• Collaborate with engineering and data teams to design and implement fraud risk assessment tools that enhance customer protection
• Conduct market research and competitive analysis to identify innovative fraud prevention technologies
• Define product roadmaps and prioritize features based on risk impact, customer needs, and regulatory compliance
• Analyze fraud trends and performance metrics to iterate on existing security solutions
• Partner with compliance and legal teams to ensure all products meet JP Morgan Chase's Trust & Security standards
• Lead user acceptance testing and gather feedback to refine fraud detection algorithms
• Drive cross-functional initiatives to integrate AI and machine learning into fraud assessment processes
• Monitor key performance indicators (KPIs) such as false positive rates and detection accuracy
• Contribute to the development of scalable solutions that support JP Morgan Chase's global operations
• Mentor junior team members and foster a culture of innovation in Trust & Security

Required Qualifications

• Bachelor's degree in Computer Science, Finance, Business Administration, or a related field
• At least 3-5 years of experience in product management, fraud detection, or risk assessment within the financial services industry
• Proven track record of developing and launching technology solutions for fraud prevention or cybersecurity
• Strong understanding of regulatory requirements such as PCI-DSS, GDPR, and anti-money laundering (AML) standards
• Experience working with cross-functional teams including engineering, data science, and compliance
• Ability to analyze complex data sets to identify fraud patterns and risks
• Excellent communication skills to articulate product vision to stakeholders at all levels

Preferred Qualifications

• Advanced degree (MBA or Master's in a relevant field)
• Experience in agile methodologies and product lifecycle management tools like Jira or Confluence
• Prior work at a major financial institution with exposure to high-volume transaction monitoring
• Knowledge of machine learning applications in fraud detection
• Certification in risk management or cybersecurity (e.g., CRISC, CISSP)

Required Skills

• Product management and roadmap development
• Fraud detection and risk assessment methodologies
• Data analysis and visualization tools (e.g., SQL, Tableau)
• Agile and Scrum frameworks
• Machine learning and AI fundamentals for security applications
• Regulatory compliance in financial services
• Cross-functional collaboration and stakeholder management
• Problem-solving and critical thinking
• Technical writing and presentation skills
• Knowledge of cybersecurity best practices
• Experience with APIs and integration in fintech environments
• Quantitative analysis for risk modeling
• Adaptability in a fast-paced, high-stakes environment
• Leadership and team influence
• Customer-centric design thinking

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Employee stock purchase plan and financial wellness programs
• On-site fitness centers and wellness initiatives at JP Morgan Chase facilities
• Flexible work arrangements, including hybrid options in Columbus, OH

JP Morgan Chase is an equal opportunity employer.