Senior Product Associate

Location: Metro Manila, National Capital Region, Philippines

Job Family: Product Management

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to fostering innovation in the banking sector. As a Senior Product Associate in our Metro Manila office, you will play a pivotal role in shaping the future of our product offerings. This position within the Product Management category involves promoting cutting-edge innovation through product development, in-depth user research, and data-driven analysis. You will contribute to optimizing our digital banking solutions, ensuring they deliver exceptional value to clients in the dynamic Asia-Pacific market while adhering to the highest standards of compliance and security. Your day-to-day responsibilities will include collaborating with multidisciplinary teams to ideate and refine financial products, such as mobile payment platforms and investment tools. You will conduct user interviews and analyze behavioral data to uncover insights that drive product enhancements, directly impacting customer satisfaction and business growth. By leveraging market intelligence and internal metrics, you will help prioritize features that align with JP Morgan Chase's mission to empower clients with seamless, innovative financial services. This role offers the opportunity to work on high-impact projects that influence our global portfolio, all while being part of a supportive team in the vibrant National Capital Region. We seek a proactive professional passionate about FinTech and user-centric design. In this position, you will not only support product roadmaps but also champion agile practices to accelerate delivery. Joining JP Morgan Chase means accessing world-class resources, mentorship from industry leaders, and a culture that values diversity and inclusion. If you are ready to drive meaningful change in financial services, apply today to become a key contributor to our innovative ecosystem in the Philippines.

Key Responsibilities

• Collaborate with product managers and engineering teams to innovate and develop new financial products tailored to customer needs
• Conduct user research and gather feedback to identify opportunities for enhancing digital banking experiences
• Analyze market trends, competitor offerings, and internal data to optimize product features and performance
• Support the creation of product roadmaps that align with JP Morgan Chase's strategic goals in the Asia-Pacific region
• Facilitate cross-functional workshops to promote agile development practices and innovation
• Monitor product metrics and KPIs to ensure offerings meet business objectives and regulatory requirements
• Contribute to risk assessments and compliance reviews for new product launches in the financial services domain
• Assist in stakeholder presentations and reporting on product progress and user adoption rates
• Drive A/B testing and experimentation to refine user interfaces and functionalities in mobile and web platforms

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• At least 3-5 years of experience in product management, user research, or financial services product development
• Strong understanding of financial products and services, including banking, payments, and digital finance
• Proficiency in data analysis tools and methodologies for product optimization
• Experience collaborating with cross-functional teams in a fast-paced environment
• Excellent communication skills with the ability to present insights to senior stakeholders
• Familiarity with agile methodologies and product lifecycle management

Preferred Qualifications

• Advanced degree or certification in Product Management or Financial Technology (FinTech)
• Prior experience at a major financial institution or in the banking sector
• Knowledge of regulatory compliance in financial services, such as AML and data privacy standards
• Experience with user experience (UX) design principles in digital banking platforms
• Fluency in English and Tagalog, with exposure to multicultural teams

Required Skills

• Product development lifecycle management
• User research and qualitative analysis
• Data analytics using tools like SQL, Tableau, or Excel
• Financial modeling and market analysis
• Agile and Scrum methodologies
• Stakeholder communication and presentation skills
• Problem-solving and critical thinking
• Knowledge of FinTech trends and digital transformation
• Regulatory awareness in banking (e.g., GDPR, BSP guidelines)
• Project coordination and time management
• UX/UI principles for financial applications
• Cross-cultural collaboration
• Risk assessment in product launches
• A/B testing and experimentation frameworks
• Technical aptitude for integrating APIs in financial systems

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase's global standards
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities through internal training programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible work arrangements, including hybrid options in Metro Manila
• Access to JP Morgan Chase's global mobility programs and career advancement paths

JP Morgan Chase is an equal opportunity employer.