Senior Product Associate - Trust & Security

Location: Jersey City, NJ, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services through innovative technology and robust security measures. As a Senior Product Associate in the Trust & Security team, you will play a pivotal role in supporting the Fraud Assessment Product, working closely with multidisciplinary teams to strengthen fraud controls and protect our clients' assets. Based in our state-of-the-art facility in Jersey City, NJ, this position offers the opportunity to contribute to high-impact initiatives that safeguard millions of transactions daily across Chase's global operations. You will help shape products that leverage advanced analytics and AI to detect and prevent fraudulent activities, ensuring trust in our digital banking ecosystem. Your day-to-day responsibilities will involve collaborating with engineers, data scientists, and compliance experts to identify emerging fraud risks and develop targeted solutions. You will analyze transaction data patterns, refine detection algorithms, and integrate feedback from regulatory bodies to maintain compliance with standards like SOX and AML. This role demands a proactive approach to product lifecycle management, from ideation and prototyping to launch and continuous optimization, all while aligning with JP Morgan Chase's commitment to ethical innovation and customer-centric security. Joining JP Morgan Chase means becoming part of a world-class organization that values diversity, inclusion, and professional growth. In this role, you will have access to cutting-edge tools and mentorship from industry leaders, empowering you to advance your career in financial technology. If you are passionate about combating fraud in the dynamic world of banking and thrive in a collaborative environment, this position at JP Morgan Chase offers unparalleled opportunities to make a meaningful impact.

Key Responsibilities

• Collaborate with engineering, data science, and compliance teams to design and enhance fraud assessment products for JP Morgan Chase's Trust & Security division
• Conduct risk assessments and analyze fraud patterns to recommend improvements in detection controls
• Support the development of product roadmaps that align with business objectives and regulatory demands in the financial services sector
• Gather requirements from stakeholders and translate them into actionable product features to mitigate fraud risks
• Monitor product performance metrics, such as false positive rates and detection accuracy, and iterate based on insights
• Participate in cross-functional meetings to ensure seamless integration of security measures across Chase's digital platforms
• Contribute to the creation of documentation and training materials for fraud prevention best practices
• Stay abreast of emerging threats in financial fraud and propose innovative solutions to safeguard customer assets
• Assist in vendor evaluations and integrations for third-party fraud detection tools

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field
• Minimum of 3-5 years of experience in product management, fraud prevention, or cybersecurity within the financial services industry
• Proven track record of collaborating with cross-functional teams to develop and implement fraud detection solutions
• Strong understanding of regulatory requirements such as PCI-DSS, GDPR, and anti-money laundering (AML) standards
• Experience with data analysis tools and fraud assessment methodologies in a banking environment
• Ability to work in a fast-paced, high-stakes setting with a focus on risk mitigation

Preferred Qualifications

• Advanced degree or certifications in cybersecurity (e.g., CISSP, CISM) or product management (e.g., PMP)
• Prior experience at a major financial institution like JP Morgan Chase, handling trust and security products
• Knowledge of machine learning applications in fraud detection
• Familiarity with agile methodologies and tools like Jira or Confluence

Required Skills

• Product management expertise in financial fraud tools
• Knowledge of cybersecurity frameworks and threat modeling
• Data analysis and visualization (e.g., SQL, Tableau)
• Agile and Scrum methodologies
• Cross-functional collaboration and stakeholder management
• Understanding of banking regulations and compliance
• Problem-solving in high-pressure environments
• Technical proficiency in APIs and cloud services (e.g., AWS)
• Machine learning basics for fraud detection
• Communication skills for technical and non-technical audiences
• Risk assessment and mitigation strategies
• Project tracking tools (e.g., Jira, Asana)
• Analytical thinking for pattern recognition in transaction data
• Adaptability to evolving security threats
• Attention to detail in product specification documentation

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, such as tuition reimbursement and access to internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan Chase facilities
• Flexible work arrangements, including hybrid options in Jersey City, NJ

JP Morgan Chase is an equal opportunity employer.