Senior Product Delivery Associate

Location: Bengaluru, Karnataka, India

Job Family: Product Portfolio & Delivery

About the Role

At JP Morgan Chase, we are redefining banking through innovation and trust. As a Senior Product Delivery Associate in our Product Portfolio & Delivery team, you will play a pivotal role in launching and scaling our digital bank offerings in Bengaluru, India. Our digital bank is designed to provide customers with exceptional value, seamless experiences, and the reliability of a trusted financial institution. In this position, you will contribute to building products that empower millions of users with intuitive mobile and online banking solutions, all while navigating the complexities of the financial services landscape. Your primary focus will be on managing the delivery of high-impact digital products from concept to deployment. You will work closely with product owners, engineering teams, and compliance experts to ensure that initiatives align with JP Morgan Chase's global standards and regulatory requirements, such as those set by the Reserve Bank of India. Responsibilities include prioritizing features based on customer needs, mitigating delivery risks, and driving agile processes to accelerate time-to-market for fintech innovations like secure payment systems and personalized financial tools. This role offers the opportunity to thrive in a dynamic, collaborative environment at one of the world's leading financial institutions. You will leverage your expertise in product delivery to influence strategic decisions and foster a culture of continuous improvement. Join us in Bengaluru to help shape the future of digital banking at JP Morgan Chase, where your contributions will directly impact customer satisfaction and business growth in the competitive financial services industry.

Key Responsibilities

• Collaborate with product managers, engineers, and designers to define and deliver digital banking features that enhance customer value and experience
• Manage the end-to-end product delivery lifecycle, from ideation to launch, ensuring alignment with JP Morgan Chase's strategic goals
• Coordinate with cross-functional teams to resolve dependencies and mitigate risks in a regulated financial environment
• Conduct market analysis and gather user feedback to iterate on digital products for the Chase digital bank
• Ensure all deliverables comply with banking regulations and internal security standards
• Track project progress using agile methodologies and report on key metrics to senior stakeholders
• Drive continuous improvement in product delivery processes to support scalable growth in fintech solutions
• Mentor junior team members on best practices in product portfolio management
• Participate in sprint planning and retrospectives to optimize delivery efficiency

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Finance, or a related field
• 5+ years of experience in product delivery, project management, or agile methodologies within the financial services industry
• Proven track record of delivering digital banking products or fintech solutions
• Strong understanding of regulatory compliance in banking, such as GDPR, PCI-DSS, and RBI guidelines
• Experience with cross-functional teams in a global organization
• Proficiency in tools like Jira, Confluence, or similar for product lifecycle management
• Ability to work in a fast-paced environment with a focus on customer-centric digital experiences

Preferred Qualifications

• Master's degree in Business Administration or a related field
• Experience with JP Morgan Chase's internal systems or similar large-scale banking platforms
• Certification in Agile (e.g., Scrum Master) or Product Management (e.g., PMP)
• Background in digital transformation projects for retail banking
• Knowledge of emerging technologies like AI/ML in financial services

Required Skills

• Agile and Scrum methodologies
• Product roadmap development
• Stakeholder management
• Risk assessment in financial services
• User experience (UX) design principles
• Data analysis and metrics tracking
• Regulatory compliance knowledge
• Cross-functional collaboration
• Problem-solving and decision-making
• Communication and presentation skills
• Jira and Confluence proficiency
• Financial product knowledge
• Digital banking trends
• Project management tools
• Customer-centric mindset

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development opportunities, such as tuition reimbursement and access to internal training programs
• Employee stock purchase plan and financial wellness resources
• Flexible work arrangements, including hybrid options in Bengaluru
• Wellness programs, gym memberships, and mental health support

JP Morgan Chase is an equal opportunity employer.