Site Reliability Engineer II

Location: Bengaluru, Karnataka, India

Job Family: Software Engineering

About the Role

At JP Morgan Chase, we are at the forefront of financial services innovation, and our Site Reliability Engineer II role in Bengaluru offers an exciting opportunity to contribute to the stability and scalability of our world-class technology infrastructure. As a key member of our Software Engineering team, you will work on mission-critical systems that power global banking, trading, and asset management operations. This position involves applying SRE principles to ensure high availability, performance, and security of applications handling trillions in transactions daily, all while navigating the complexities of financial regulations and compliance standards. In this role, you will collaborate with cross-functional teams to build resilient cloud-native architectures using tools like Kubernetes and AWS, automate operational tasks to reduce toil, and implement robust monitoring solutions to preempt disruptions in our financial platforms. You will participate in on-call rotations to maintain 24/7 reliability for services that support everything from real-time payments to risk analytics, fostering a culture of continuous improvement in a dynamic, high-stakes environment. Your contributions will directly impact the efficiency and trustworthiness of JP Morgan Chase's technology ecosystem, enhancing our ability to serve clients worldwide. We value engineers who thrive in collaborative settings and are passionate about leveraging technology to solve complex problems in the financial sector. Joining JP Morgan Chase means access to cutting-edge resources, mentorship from industry leaders, and opportunities to grow your expertise in a supportive, inclusive culture. If you are ready to elevate your career while driving reliability in one of the world's leading financial institutions, apply today to be part of our innovative team in Bengaluru.

Key Responsibilities

• Design, implement, and maintain scalable infrastructure to support JP Morgan Chase's global financial platforms
• Monitor system performance and reliability, proactively identifying and resolving issues to ensure 99.99% uptime
• Collaborate with software engineering teams to automate deployments and optimize application performance in a regulated environment
• Develop and maintain tools for incident response, including on-call rotations for production systems
• Conduct capacity planning and performance tuning for cloud-based financial services infrastructure
• Ensure compliance with financial regulations such as SOX, GDPR, and internal security standards
• Participate in code reviews and contribute to open-source projects relevant to SRE practices
• Analyze system metrics to drive improvements in reliability and efficiency for trading and banking applications
• Mentor junior engineers on best practices for site reliability in a high-stakes financial context

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• 3-5 years of experience in site reliability engineering, DevOps, or systems engineering
• Proficiency in programming languages such as Python, Java, or Go
• Strong understanding of cloud platforms like AWS, Azure, or GCP
• Experience with containerization and orchestration tools like Docker and Kubernetes
• Knowledge of monitoring and logging tools such as Prometheus, Grafana, or ELK stack
• Ability to work in a fast-paced, collaborative environment in the financial services sector

Preferred Qualifications

• Experience in the financial services industry, particularly with high-frequency trading or regulatory compliance
• Certifications such as AWS Certified DevOps Engineer or Google Professional Cloud DevOps Engineer
• Familiarity with CI/CD pipelines using Jenkins, GitLab CI, or similar tools
• Background in building and maintaining resilient systems for mission-critical financial applications

Required Skills

• Site Reliability Engineering (SRE) principles and practices
• Cloud infrastructure management (AWS, Azure, GCP)
• Programming in Python, Java, or Go
• Containerization with Docker and orchestration with Kubernetes
• CI/CD pipeline automation (Jenkins, GitLab CI)
• Monitoring and observability (Prometheus, Grafana, ELK)
• Incident management and root cause analysis
• Linux/Unix systems administration
• Networking and security protocols in financial environments
• Agile methodologies and collaboration tools (Jira, Confluence)
• Problem-solving and analytical thinking
• Communication and teamwork in cross-functional teams
• Adaptability to regulatory changes in finance
• Scripting for automation (Bash, PowerShell)

Benefits

• Competitive base salary and performance-based bonuses aligned with financial industry standards
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick leave, and parental leave policies
• Professional development opportunities through JP Morgan's internal training programs and certifications
• Employee stock purchase plan and access to financial wellness resources
• Flexible work arrangements, including hybrid options in Bengaluru
• Global mobility programs and career advancement paths within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.