Site Reliability Engineer III

Location: Jersey City, NJ, United States

Job Family: Applications Support

About the Role

At JP Morgan Chase, we are at the forefront of financial innovation, powering the world's largest and most complex banking systems that handle trillions in transactions daily. As a Site Reliability Engineer III in our Applications Support team based in Jersey City, NJ, you will play a pivotal role in modernizing and safeguarding these mission-critical platforms. Your expertise will drive reliability, scalability, and efficiency in environments supporting global trading, payments, and risk management, ensuring seamless operations that our clients depend on 24/7. This position offers the opportunity to work on cutting-edge technologies while contributing to the stability of the financial ecosystem. In this role, you will collaborate with elite engineering teams to implement robust SRE practices tailored to the demands of the financial services industry. From automating infrastructure deployments in hybrid cloud setups to optimizing performance for low-latency applications, your work will directly impact JP Morgan Chase's ability to innovate securely. You will monitor and enhance system observability, respond to incidents with precision, and develop strategies to minimize downtime, all while adhering to stringent regulatory requirements that define our sector. Joining JP Morgan Chase means becoming part of a dynamic culture that values technical excellence, continuous learning, and inclusive collaboration. We empower our engineers to push boundaries, with access to world-class resources and mentorship from industry leaders. If you are passionate about reliability engineering and excited to apply your skills to real-world financial challenges, this role at our Jersey City location will allow you to make a lasting impact on one of the most influential institutions in global finance.

Key Responsibilities

• Design, implement, and maintain reliable, scalable infrastructure for JP Morgan Chase's core banking and trading platforms
• Collaborate with development teams to automate deployments and ensure zero-downtime releases in a 24/7 financial operations environment
• Monitor system performance and proactively identify bottlenecks to support high-frequency trading and real-time transaction processing
• Develop and optimize observability solutions to provide insights into system health and compliance with regulatory standards like SOX and GDPR
• Lead incident response efforts, conducting post-mortems to enhance system resilience and prevent disruptions in global financial markets
• Implement infrastructure as code practices using tools like Terraform to manage hybrid cloud environments securely
• Contribute to SRE best practices, including SLO/SLI definitions, to align with JP Morgan's commitment to innovation and reliability
• Mentor junior engineers and foster a culture of continuous improvement in reliability engineering
• Ensure all systems adhere to security protocols and audit requirements specific to the financial sector

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience
• Minimum of 5 years of experience in site reliability engineering, DevOps, or systems engineering roles
• Proven track record in managing high-availability systems in a financial services environment
• Strong understanding of cloud platforms such as AWS, Azure, or GCP, with hands-on experience in infrastructure as code
• Experience with monitoring and observability tools like Prometheus, Grafana, or Splunk
• Knowledge of containerization and orchestration technologies, including Docker and Kubernetes
• Ability to work in a fast-paced, regulated environment with a focus on compliance and risk management

Preferred Qualifications

• Advanced certifications such as AWS Certified DevOps Engineer or Google Professional Cloud DevOps Engineer
• Experience in the financial services industry, particularly with mission-critical trading or payment systems
• Familiarity with CI/CD pipelines using tools like Jenkins, GitLab CI, or Terraform
• Prior work at a large-scale financial institution handling petabyte-scale data and low-latency requirements

Required Skills

• Proficiency in programming languages like Python, Go, or Java
• Expertise in Linux/Unix systems administration
• Strong knowledge of networking protocols and security best practices
• Experience with distributed systems and microservices architecture
• Familiarity with database technologies such as SQL and NoSQL (e.g., PostgreSQL, Cassandra)
• Skills in automation and scripting for operational efficiency
• Understanding of SRE principles, including error budgets and toil reduction
• Excellent problem-solving and analytical thinking
• Strong communication skills for cross-functional collaboration
• Ability to thrive in high-pressure environments with attention to detail
• Knowledge of compliance frameworks in financial services
• Experience with log aggregation and alerting systems
• Agile methodologies and version control with Git

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and access to internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements, including hybrid options in Jersey City

JP Morgan Chase is an equal opportunity employer.