Social Media Content Creator EMEA

Location: LONDON, United Kingdom

Job Family: Communications

About the Role

J.P. Morgan Chase is seeking a dynamic Social Media Content Creator for the EMEA region to drive innovative communication strategies that amplify our global financial leadership. Based in our state-of-the-art London office, this role is pivotal in crafting engaging digital narratives that resonate with clients, stakeholders, and communities across Europe, the Middle East, and Africa. As a key member of the Communications team, you will leverage your expertise to create content that not only highlights J.P. Morgan's investment banking, asset management, and commercial services but also builds trust and fosters meaningful interactions in a highly regulated financial landscape. In this position, you will collaborate closely with cross-functional teams to develop and deploy social media campaigns that align with EMEA business priorities, ensuring all content complies with stringent regulations from bodies like the FCA and ESMA. Responsibilities include ideating fresh content ideas, from thought-provoking market analyses to client success stories, while utilizing cutting-edge tools to track performance and refine strategies. Your work will contribute to elevating J.P. Morgan's digital presence, driving engagement metrics, and supporting our commitment to transparent, client-centric financial solutions in diverse markets. The ideal candidate thrives in a fast-paced, collaborative environment and brings a passion for financial storytelling with a keen eye for cultural nuances in EMEA. At J.P. Morgan, you'll have access to unparalleled resources for professional growth, working alongside industry experts to shape the future of financial communications. Join us to make an impact on a global scale, where your creativity meets the rigor of world-class finance.

Key Responsibilities

• Develop and execute social media content strategies to enhance J.P. Morgan's brand visibility and engagement across EMEA platforms
• Create compelling, compliant content including posts, videos, infographics, and stories tailored to financial services audiences
• Collaborate with EMEA marketing, communications, and compliance teams to align content with business objectives and regulatory standards
• Monitor social media trends, audience insights, and competitor activities to inform content calendars and campaigns
• Manage daily posting schedules, community interactions, and crisis response on J.P. Morgan's EMEA social channels
• Analyze content performance using tools like Google Analytics and Sprout Social, reporting on KPIs such as reach, engagement, and conversions
• Ensure all content adheres to J.P. Morgan's brand guidelines and EMEA-specific financial disclosure requirements
• Support thought leadership initiatives by crafting content around economic insights, market updates, and client stories from the EMEA region
• Liaise with global teams to localize content for diverse EMEA markets, including Europe, Middle East, and Africa

Required Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, or a related field
• Minimum of 3-5 years of professional experience in social media content creation, preferably in a financial services or corporate environment
• Proven track record of developing engaging content for platforms like LinkedIn, Twitter, Instagram, and YouTube
• Strong understanding of EMEA regulatory requirements for financial communications, including compliance with FCA and other regional guidelines
• Excellent written and verbal communication skills in English, with additional proficiency in another EMEA language preferred
• Experience using social media analytics tools to measure content performance and optimize strategies

Preferred Qualifications

• Experience working in a global financial institution like J.P. Morgan Chase
• Knowledge of financial markets, products, and trends in the EMEA region
• Certification in digital marketing or social media management (e.g., Google Analytics, Hootsuite)
• Background in multimedia production, including video editing and graphic design for financial audiences

Required Skills

• Proficiency in social media platforms (LinkedIn, Twitter, Instagram, YouTube)
• Content creation tools (Adobe Creative Suite, Canva, CapCut)
• Analytics and reporting (Google Analytics, Hootsuite, Sprinklr)
• Copywriting and editing for professional audiences
• Knowledge of financial terminology and regulatory compliance
• Project management and multitasking in fast-paced environments
• Creative storytelling and visual design
• Data-driven decision making
• Cross-cultural communication for EMEA diversity
• SEO and hashtag optimization
• Video production and editing
• Crisis communication handling
• Team collaboration and stakeholder management
• Adaptability to emerging social media trends

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Generous 401(k) matching and pension contributions for long-term financial security
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through J.P. Morgan's learning programs and tuition reimbursement
• Employee wellness programs, including gym memberships and mental health support
• Flexible hybrid work arrangements in London with modern office facilities
• Access to exclusive employee discounts and J.P. Morgan's global mobility programs

JP Morgan Chase is an equal opportunity employer.