Software Engineer III - AI - Chase UK

Location: LONDON, LONDON, United Kingdom

Job Family: Software Engineering

About the Role

At JP Morgan Chase, we are at the forefront of transforming the financial services landscape through innovative technology. As a Software Engineer III - AI in our Servicing Back-End Engineering team for Chase UK, you will play a pivotal role in delivering exceptional banking experiences. Based in London, you will contribute to building robust AI-powered systems that enhance customer servicing, from personalized recommendations to efficient transaction processing. Our commitment to customer excellence drives us to leverage cutting-edge AI to ensure secure, reliable, and intuitive banking solutions in the competitive UK market. In this role, you will design, develop, and deploy AI models that integrate seamlessly with our back-end infrastructure, focusing on areas like fraud prevention, risk management, and operational efficiency. You will work closely with data scientists, product managers, and compliance experts to ensure your solutions adhere to stringent financial regulations such as GDPR and FCA guidelines. Utilizing technologies like machine learning frameworks and cloud platforms, you will optimize algorithms to handle high-volume financial data while maintaining the highest standards of performance and security. We value engineers who thrive in collaborative, agile environments and are passionate about innovation in fintech. This position offers the opportunity to impact millions of customers by advancing AI capabilities within one of the world's leading financial institutions. Join JP Morgan Chase to grow your career while contributing to meaningful advancements in banking technology.

Key Responsibilities

• Design and implement AI-driven back-end systems to enhance customer servicing in Chase UK
• Develop scalable machine learning models for fraud detection and risk assessment
• Collaborate with cross-functional teams to integrate AI solutions into banking platforms
• Optimize AI algorithms for performance and compliance with financial regulations
• Conduct code reviews and ensure best practices in software development
• Monitor and maintain AI systems to deliver reliable banking experiences
• Contribute to innovation in AI applications for personalized customer services
• Troubleshoot and resolve complex technical issues in production environments
• Stay updated on emerging AI technologies and their applications in fintech

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field
• Minimum of 5 years of professional software engineering experience
• Proven experience in developing AI/ML solutions in a financial services environment
• Strong proficiency in Python, Java, or similar programming languages
• Experience with cloud platforms such as AWS, Azure, or Google Cloud
• Knowledge of data privacy regulations like GDPR relevant to UK banking
• Ability to work collaboratively in agile teams

Preferred Qualifications

• Master's degree in AI, Machine Learning, or Data Science
• Experience with AI frameworks like TensorFlow, PyTorch, or scikit-learn
• Prior work in fraud detection, risk modeling, or customer personalization in banking
• Familiarity with JP Morgan's internal tools and financial compliance standards
• Certifications in AI ethics or cloud architecture

Required Skills

• Proficiency in Python and Java for AI development
• Expertise in machine learning frameworks (TensorFlow, PyTorch)
• Strong understanding of data structures and algorithms
• Experience with SQL and NoSQL databases
• Knowledge of cloud computing (AWS preferred)
• Familiarity with DevOps tools like Docker and Kubernetes
• Analytical problem-solving skills
• Excellent communication and teamwork abilities
• Attention to detail in code quality and security
• Adaptability to fast-paced financial environments
• Understanding of AI ethics and bias mitigation
• Experience with API development and microservices
• Proficiency in version control systems like Git
• Basic knowledge of cybersecurity in banking

Benefits

• Competitive base salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance coverage
• Generous 401(k) matching and pension contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Hybrid work model with flexible hours in London
• Access to on-site fitness centers and wellness programs

JP Morgan Chase is an equal opportunity employer.