Solutions Analyst III - JPM Transact

Location: BOURNEMOUTH, DORSET, United Kingdom

Job Family: Technical Program Delivery

About the Role

At JPMorgan Chase, we are at the forefront of financial innovation, and our JPM Transact team plays a pivotal role in delivering cutting-edge solutions for asset managers and institutional investors worldwide. As a Solutions Analyst III in the Technical Program Delivery category, you will be based in our Bournemouth, Dorset office in the United Kingdom, where you'll enhance business value by translating intricate business requirements into robust, scalable solutions. This role is integral to our Securities Services division, focusing on transaction processing, custody, and fund administration services that support trillions in assets under custody. You will work closely with global teams to ensure our platforms meet the highest standards of efficiency, security, and regulatory compliance in the dynamic financial services landscape. In this position, you will dive deep into business challenges, collaborating with stakeholders across asset management, operations, and technology to gather and refine requirements. Your expertise will drive the design of solutions that optimize transaction workflows, mitigate risks, and leverage emerging technologies like APIs and cloud integrations. Expect to lead requirement workshops, create detailed specifications, and facilitate agile delivery processes to bring these solutions to life. With JPMorgan's commitment to innovation, you'll contribute to initiatives that enhance client experiences and operational resilience, all while navigating the complexities of UK and EU financial regulations such as MiFID II and GDPR. We value professionals who thrive in collaborative, high-impact environments and are passionate about the intersection of finance and technology. As part of JPMorgan Chase, you'll have access to world-class resources, mentorship from industry leaders, and opportunities to grow your career in one of the most influential financial institutions globally. If you're ready to make a tangible difference in how the world manages assets, join us in Bournemouth to shape the future of JPM Transact.

Key Responsibilities

• Collaborate with business stakeholders to elicit, analyze, and document requirements for JPM Transact solutions
• Design and implement technical solutions that enhance transaction processing efficiency and compliance
• Conduct gap analysis between current systems and future business needs in the financial services domain
• Facilitate agile ceremonies, including sprint planning and retrospectives, to ensure timely program delivery
• Develop user stories, process flows, and prototypes to support solution validation
• Monitor and resolve issues in production environments related to transaction systems
• Partner with development and QA teams to ensure high-quality solution deployment
• Contribute to risk assessments and regulatory reporting for JPMorgan's global operations
• Drive continuous improvement initiatives to optimize business value in asset servicing
• Provide training and support to end-users on new JPM Transact features and functionalities

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field
• Minimum of 5 years of experience in business analysis, requirements gathering, or solutions design within the financial services industry
• Proven track record in translating complex business needs into technical solutions for transaction processing systems
• Strong understanding of financial regulations such as GDPR, MiFID II, and AML compliance relevant to UK and EU markets
• Experience with agile methodologies and tools like JIRA for program delivery
• Proficiency in data analysis and visualization tools such as SQL, Excel, or Tableau
• Ability to work collaboratively in a global team environment across multiple time zones

Preferred Qualifications

• Advanced certification in business analysis (e.g., CBAP or PMI-PBA)
• Experience with JPMorgan's proprietary systems or similar custody and fund services platforms
• Knowledge of API integrations and middleware technologies in financial transaction environments
• Prior exposure to asset management or securities services in a banking context
• Familiarity with cloud platforms like AWS or Azure for financial data processing

Required Skills

• Business requirements elicitation and documentation
• Financial transaction processing and reconciliation
• Agile and Scrum methodologies
• SQL querying and database management
• Stakeholder management and communication
• Problem-solving and analytical thinking
• Knowledge of financial regulations (e.g., GDPR, AML)
• API design and integration
• Process modeling and BPMN
• Data analysis and reporting
• Project management tools (JIRA, Confluence)
• Risk assessment in financial systems
• User acceptance testing (UAT)
• Cross-functional team collaboration
• Adaptability to fast-paced environments

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health and wellness benefits, including private medical insurance for employees and dependents
• Generous pension scheme with employer matching contributions
• Flexible working arrangements, including hybrid remote options in Bournemouth
• Professional development support, such as tuition reimbursement and access to JPMorgan's learning academy
• Employee stock purchase plan and other financial wellness programs
• Paid time off, including 25+ vacation days, parental leave, and volunteer opportunities
• On-site amenities and wellness programs tailored to UK employees

JP Morgan Chase is an equal opportunity employer.