Sr. Product Associate - CoBrand Product

Location: New York, NY, United States

Job Family: Product Management

About the Role

At JPMorgan Chase, we are at the forefront of financial innovation, and our CoBrand Product team is pivotal in shaping partnerships that deliver value to millions of customers. As a Sr. Product Associate in the CoBrand Product group, you will play a key role in promoting innovation across product development, user research, and analysis to optimize our co-brand credit card offerings. Based in our dynamic New York office, you will work closely with internal teams and external partners to create seamless, rewarding experiences that enhance customer loyalty and drive business growth in the competitive financial services landscape. Your responsibilities will include conducting in-depth user research to understand customer needs in co-brand ecosystems, analyzing data to refine product features, and collaborating on the end-to-end product lifecycle from ideation to launch. You will leverage JPMorgan Chase's vast resources to ensure our offerings comply with industry regulations while incorporating cutting-edge technologies like digital wallets and personalized rewards programs. This role demands a blend of strategic thinking and hands-on execution, where you will contribute to high-impact projects that influence the future of co-brand partnerships in banking. We value diverse perspectives and foster an inclusive environment where innovation thrives. Joining JPMorgan Chase means becoming part of a global leader committed to responsible finance, with opportunities for career advancement and meaningful contributions to products that empower customers worldwide. If you are passionate about financial products and ready to drive optimization in a collaborative setting, this position offers the platform to make a lasting impact.

Key Responsibilities

• Collaborate with cross-functional teams to develop and launch innovative co-brand credit card products
• Conduct user research and market analysis to identify opportunities for product enhancement
• Analyze performance metrics and customer feedback to optimize product features and user experience
• Partner with external co-brand clients to align on product strategy and roadmap
• Drive A/B testing and experimentation to improve engagement and retention rates
• Ensure compliance with financial regulations and internal JPMorgan Chase standards
• Contribute to the creation of product documentation, including requirements and user stories
• Monitor competitive landscape in co-brand offerings to inform strategic decisions
• Facilitate workshops and stakeholder meetings to promote innovation in product development

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• 3-5 years of experience in product management, preferably in financial services or fintech
• Strong understanding of co-brand credit card products and partnership ecosystems
• Proven track record in user research, data analysis, and product optimization
• Experience with agile methodologies and cross-functional team collaboration
• Knowledge of regulatory requirements in the financial industry, such as PCI DSS and consumer protection laws

Preferred Qualifications

• MBA or advanced degree in Finance or Marketing
• Experience working with co-brand partners in retail or travel sectors
• Familiarity with JPMorgan Chase's product suite and banking operations
• Prior exposure to digital payment solutions or loyalty programs

Required Skills

• Product lifecycle management
• User experience (UX) design principles
• Data analytics and visualization tools (e.g., Tableau, SQL)
• Agile and Scrum methodologies
• Financial modeling and ROI analysis
• Stakeholder management and communication
• Market research and competitive analysis
• Project management tools (e.g., Jira, Confluence)
• Regulatory compliance in fintech
• Customer journey mapping
• A/B testing and experimentation
• Cross-functional collaboration
• Problem-solving and critical thinking
• Adaptability in fast-paced environments
• Presentation and storytelling skills

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements and hybrid work options in New York

JP Morgan Chase is an equal opportunity employer.