Strategic Initiatives Delivery Product Manager-Payments-Vice President

Location: Plano, TX, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of reimagining the future of payments, powering global commerce with innovative, secure, and efficient solutions. As a Strategic Initiatives Delivery Product Manager - Payments - Vice President in our Plano, TX office, you will ignite your passion for product innovation by leading customer-centric development and solutioning. In this pivotal role within the Corporate & Investment Bank, you will drive strategic initiatives that enhance our payments platform, serving millions of clients worldwide. You'll collaborate with elite teams to translate complex business needs into scalable products, ensuring seamless integration with our vast ecosystem of banking services. This position offers the opportunity to shape the next generation of payment experiences at one of the world's largest financial institutions, where your work directly impacts economic growth and client success. Your day-to-day will involve owning the product lifecycle for high-impact payments projects, from discovery and design to deployment and optimization. You'll partner with engineers, designers, compliance experts, and business leaders to prioritize features that address evolving customer demands, such as real-time processing and enhanced security in a digital-first world. Leveraging data insights and market intelligence, you'll craft compelling roadmaps that align with JP Morgan Chase's commitment to innovation while navigating the intricacies of financial regulations. Expect to facilitate agile ceremonies, resolve blockers, and measure success through key metrics like adoption rates and transaction efficiency, all while fostering a culture of continuous improvement in our dynamic payments organization. This role demands a strategic mindset and hands-on leadership to deliver results in a fast-paced environment. You'll thrive by building relationships across the firm, influencing without authority, and championing best practices that elevate our payments capabilities. Join JP Morgan Chase to contribute to transformative initiatives that redefine financial services, with unparalleled opportunities for growth, impact, and professional fulfillment in Plano, TX.

Key Responsibilities

• Lead the end-to-end delivery of strategic payment initiatives, from ideation to launch, ensuring alignment with JP Morgan Chase's business objectives
• Collaborate with cross-functional teams including engineering, design, compliance, and sales to develop customer-centric payment solutions
• Define product roadmaps and prioritize features based on market trends, customer feedback, and regulatory requirements in the financial services sector
• Conduct market analysis and competitive benchmarking to drive innovation in payment products
• Manage stakeholder relationships across JP Morgan Chase's global payments organization to secure resources and buy-in
• Oversee agile sprints and ensure timely delivery of high-quality products while mitigating risks
• Analyze performance metrics and iterate on products to enhance user adoption and revenue growth
• Champion best practices in product management within the payments domain, mentoring junior team members
• Ensure all initiatives comply with financial regulations and JP Morgan Chase's risk management standards

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• 8+ years of experience in product management, with a focus on payments or financial services
• Proven track record in leading cross-functional teams to deliver strategic initiatives in a large-scale financial institution
• Deep understanding of payment systems, regulatory compliance (e.g., PCI, AML), and fintech innovations
• Experience in agile methodologies and product lifecycle management
• Strong analytical skills with proficiency in data-driven decision making
• Ability to manage multiple priorities in a fast-paced, high-stakes environment

Preferred Qualifications

• MBA or advanced degree in Finance or Technology
• Experience working at a major bank like JP Morgan Chase or similar
• Knowledge of emerging payment technologies such as blockchain, real-time payments, or digital wallets
• Prior leadership in strategic initiatives involving customer experience enhancements in payments
• Certifications in product management (e.g., PMP, CSPO) or payments (e.g., AAP)

Required Skills

• Product roadmap development
• Agile and Scrum methodologies
• Payments ecosystem knowledge (e.g., ACH, SWIFT, RTP)
• Regulatory compliance in finance (e.g., GDPR, SOX)
• Stakeholder management and communication
• Data analysis and visualization tools (e.g., Tableau, SQL)
• Customer journey mapping and UX principles
• Risk assessment and mitigation
• Project management software (e.g., Jira, Confluence)
• Strategic thinking and problem-solving
• Leadership and team collaboration
• Financial modeling and ROI analysis
• Innovation in fintech trends
• Cross-functional influence without direct authority
• Technical aptitude for integrating APIs and payment gateways

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements, including hybrid options in Plano, TX

JP Morgan Chase is an equal opportunity employer.