Student Growth Segment - Strategy & Operations Product Manager, Vice President

Location: New York, NY, United States

Job Family: Product Development

About the Role

At JP Morgan Chase, we are at the forefront of redefining financial services for the next generation. As a Student Growth Segment - Strategy & Operations Product Manager, Vice President, you will play a pivotal role in driving performance and excellence for Chase youth products. This position involves shaping innovative youth banking solutions that empower students and young adults while positively impacting families across the nation. Based in our dynamic New York office, you will lead efforts to enhance products like Chase High School Checking and College Checking, ensuring they meet evolving needs in a competitive financial landscape. Your work will focus on blending strategy, operations, and product development to foster financial literacy and inclusion from an early age. In this Vice President-level role within the Product Development category, you will collaborate with diverse teams to analyze market trends, user data, and regulatory environments specific to youth banking. Responsibilities include spearheading product roadmaps, optimizing operational efficiencies, and launching features that drive user engagement and retention. You will leverage JP Morgan Chase's vast resources to conduct in-depth research on student behaviors, partnering with marketing, technology, and compliance experts to deliver seamless digital experiences. By identifying growth opportunities in the student segment, you will contribute to broader goals of expanding Chase's footprint in consumer banking and supporting long-term customer loyalty. This position offers a unique chance to influence the future of finance at one of the world's leading financial institutions. Success here requires a passion for innovation, a deep understanding of financial services, and the ability to navigate complex stakeholder dynamics. Join JP Morgan Chase to make a meaningful difference in how young Americans build healthy financial habits, all while advancing your career in a supportive, high-impact environment.

Key Responsibilities

• Develop and execute strategies to enhance Chase youth banking products, including checking, savings, and educational tools
• Analyze performance metrics and market trends to drive product improvements and growth in the student segment
• Collaborate with cross-functional teams, including engineering, marketing, and compliance, to launch new features
• Conduct competitive analysis and identify opportunities to shape youth banking experiences nationwide
• Lead initiatives to impact families through innovative financial education and engagement programs
• Monitor regulatory changes and ensure product compliance with youth financial services standards
• Partner with stakeholders to optimize operations and scale product adoption across diverse demographics
• Track KPIs such as user acquisition, retention, and engagement to measure success and iterate on strategies
• Foster excellence in product delivery by mentoring junior team members and promoting best practices

Required Qualifications

• Bachelor's degree in Business, Finance, Marketing, or a related field
• 7+ years of experience in product management, strategy, or operations within the financial services industry
• Proven track record of driving product performance and innovation in consumer banking or youth-focused financial products
• Strong understanding of regulatory requirements in youth banking and family financial services
• Experience leading cross-functional teams in a fast-paced environment
• Excellent analytical skills with proficiency in data-driven decision making

Preferred Qualifications

• MBA or advanced degree in Finance or Business Administration
• Prior experience at a major financial institution like JP Morgan Chase
• Knowledge of digital banking trends and fintech innovations for younger demographics
• Experience in market research and customer segmentation for youth and family audiences

Required Skills

• Product management expertise
• Strategic planning and execution
• Data analysis and visualization (e.g., SQL, Tableau)
• Financial services knowledge, especially consumer banking
• Regulatory compliance awareness
• Cross-functional collaboration
• Market research and competitive analysis
• Project management tools (e.g., Jira, Asana)
• Customer empathy and segmentation
• Innovation in fintech and digital products
• Leadership and team motivation
• Problem-solving and critical thinking
• Communication and presentation skills
• Agile methodologies
• Risk assessment in financial products

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company match
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Employee stock purchase plan and financial wellness programs
• On-site fitness centers and wellness initiatives at JP Morgan Chase locations
• Flexible work arrangements and hybrid work options in New York

JP Morgan Chase is an equal opportunity employer.