Tech Audit Manager, Vice President Consumer Banking Technology

Location: Jersey City, NJ, United States

Job Family: Auditing

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We operate in more than 60 countries, creating groundbreaking solutions for our clients and communities. As a Tech Audit Manager, Vice President in the Consumer Banking Technology team, you will play a critical role in safeguarding the integrity of our innovative consumer and community banking platforms. This position, based in Jersey City, NJ, requires an experienced audit professional to evaluate technology risks and controls in a dynamic, technology-driven banking environment. You will join a collaborative team dedicated to ensuring robust governance and compliance across our digital banking solutions, from mobile apps to secure payment systems. In this role, you will lead complex audit engagements focused on consumer banking technologies, assessing risks in areas such as cybersecurity, data management, and system resilience. Working closely with JP Morgan's technology and business leaders, you will identify vulnerabilities, recommend enhancements, and drive remediation efforts to mitigate potential impacts on our 70 million+ consumer customers. Your expertise will help maintain the high standards of operational excellence that define JP Morgan Chase, while navigating evolving regulations like those from the OCC and FDIC. This is an opportunity to influence strategic audit initiatives in one of the world's largest banks. We value professionals who thrive in a fast-paced setting and are passionate about leveraging technology for secure, customer-centric banking. At JP Morgan Chase, you will have access to world-class resources, mentorship from industry leaders, and opportunities to advance your career in internal audit. If you are ready to contribute to the future of financial services, apply today to join our Consumer & Community Banking Technology Audit Team.

Key Responsibilities

• Lead and execute end-to-end audits of consumer banking technology platforms, including mobile apps, online banking, and transaction processing systems at JP Morgan Chase
• Assess the design and effectiveness of IT controls, identifying risks related to data security, system reliability, and regulatory compliance
• Collaborate with technology teams, business stakeholders, and senior management to develop audit plans and remediation strategies
• Prepare detailed audit reports with actionable recommendations and present findings to executive leadership and the Audit Committee
• Monitor ongoing technology risks in consumer and community banking, ensuring alignment with JP Morgan's enterprise risk framework
• Mentor junior auditors and contribute to the development of audit methodologies tailored to financial services innovations
• Conduct continuous monitoring and testing of key controls in areas like fraud detection, customer data privacy, and payment infrastructures
• Stay abreast of industry regulations and technological advancements to enhance audit coverage for JP Morgan's consumer banking operations
• Support internal audit's response to regulatory examinations and internal quality assurance processes

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, Accounting, or a related field
• Minimum of 7-10 years of experience in IT auditing, risk management, or technology controls within the financial services industry
• Professional certification such as Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or equivalent
• Proven experience auditing consumer banking technologies, including core banking systems, digital platforms, and payment processing
• Strong understanding of regulatory requirements such as SOX, GDPR, and OCC guidelines for financial institutions
• Demonstrated ability to lead audit engagements and manage cross-functional teams in a high-stakes environment
• Excellent analytical skills with experience in assessing technology risks and controls in large-scale banking operations

Preferred Qualifications

• Advanced degree (MBA or Master's in IT/Risk Management) or additional certifications like CRISC or CISSP
• Prior experience at a major financial institution like JP Morgan Chase or similar, focusing on consumer and community banking
• Knowledge of agile methodologies and cloud computing platforms (e.g., AWS, Azure) used in banking technology
• Experience with data analytics tools for audit testing in financial services
• Familiarity with emerging technologies such as AI, blockchain, and cybersecurity in consumer banking

Required Skills

• IT auditing and risk assessment
• Regulatory compliance knowledge (SOX, OCC)
• Financial services technology expertise
• Data analysis and visualization tools (e.g., Tableau, SQL)
• Project management and leadership
• Strong written and verbal communication
• Analytical problem-solving
• Cybersecurity and data privacy principles
• Agile and DevOps methodologies
• Cloud computing platforms
• Stakeholder engagement and influence
• Attention to detail and accuracy
• Adaptability to fast-paced environments
• Team collaboration and mentoring
• Report writing and presentation skills

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and access to internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements and commuter benefits for Jersey City location

JP Morgan Chase is an equal opportunity employer.