Tech Risk and Controls Director

Location: Jersey City, NJ, United States

Job Family: Technology Risk & Services

About the Role

At JP Morgan Chase, we are at the forefront of financial innovation, powering global markets with cutting-edge technology. As a Tech Risk and Controls Director in our Technology Risk & Services category, you will lead the strategic development and implementation of robust risk management practices in a dynamic, evolving tech landscape. Based in Jersey City, NJ, this role is pivotal in safeguarding our technology infrastructure that supports everything from high-frequency trading to secure client data management. You will partner with technology leaders, business executives, and compliance teams to embed risk controls into our digital transformation efforts, ensuring resilience against cyber threats, operational disruptions, and regulatory changes in the financial services industry. In this director-level position, you will oversee a team responsible for identifying and mitigating technology risks across JP Morgan Chase's vast ecosystem, including cloud-based platforms, AI-driven analytics, and third-party integrations. Your expertise will drive the enhancement of control frameworks, leveraging tools like automated testing and advanced analytics to monitor key risk indicators. You will navigate complex regulatory environments, preparing for audits from the OCC, SEC, and international bodies, while fostering a proactive risk culture that aligns with our firm's commitment to ethical banking and client trust. This role demands a strategic mindset to anticipate emerging risks from technologies like machine learning and blockchain, ensuring they enhance rather than endanger our operations. Joining JP Morgan Chase means contributing to a legacy of stability and innovation in finance. You will have the opportunity to influence enterprise-wide policies, mentor rising risk professionals, and report directly to senior leadership on critical risk metrics. With access to world-class resources and a collaborative environment, this position offers unparalleled growth in a firm that values diversity, integrity, and forward-thinking leadership. If you are passionate about technology's role in secure financial services, this is your chance to make a lasting impact.

Key Responsibilities

• Lead the strategic development and implementation of technology risk management frameworks to mitigate risks in JP Morgan Chase's evolving tech landscape
• Oversee the identification, assessment, and monitoring of technology risks across business lines, ensuring alignment with firm-wide risk appetite
• Collaborate with senior executives and technology teams to integrate risk controls into new product development and digital transformation initiatives
• Drive the enhancement of control testing programs, including automation and analytics, to improve efficiency and compliance in financial operations
• Provide expert guidance on regulatory compliance for technology risks, preparing for exams by bodies like the OCC and Federal Reserve
• Foster a culture of risk awareness through training, policy development, and metrics reporting to senior management
• Manage a team of risk professionals, mentoring on best practices in financial services technology governance
• Analyze emerging threats such as cyber risks and third-party vendor exposures, recommending proactive mitigation strategies
• Partner with global technology services to ensure resilient infrastructure supporting JP Morgan's trading, payments, and client-facing platforms
• Report on key risk indicators and control effectiveness to the firm's Risk Committee and Board of Directors

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field; advanced degree (MBA or Master's) preferred
• 10+ years of experience in technology risk management, controls, or compliance within the financial services industry
• Proven leadership experience in directing risk and control programs for large-scale technology environments
• Deep knowledge of regulatory frameworks such as Basel III, Dodd-Frank, GDPR, and OCC guidelines relevant to banking technology risks
• Strong understanding of cybersecurity, data privacy, and operational resilience in a financial context
• Experience with enterprise risk management tools and frameworks like COSO or NIST
• Ability to navigate complex stakeholder environments in a global financial institution

Preferred Qualifications

• Certified Information Systems Security Professional (CISSP) or Certified in Risk and Information Systems Control (CRISC)
• Prior experience at a major financial institution like JP Morgan Chase or similar, managing tech risk in capital markets or consumer banking
• Familiarity with cloud computing risks (e.g., AWS, Azure) and emerging technologies like AI/ML in financial services
• MBA from a top-tier institution with a focus on finance or technology management
• Track record of leading cross-functional teams through regulatory audits and examinations

Required Skills

• Expertise in technology risk assessment and control frameworks
• Proficiency in regulatory compliance for financial institutions
• Strong leadership and team management abilities
• Analytical skills for risk modeling and data analysis
• Knowledge of cybersecurity best practices and threat intelligence
• Experience with GRC (Governance, Risk, and Compliance) tools like Archer or RSA
• Excellent communication and stakeholder engagement skills
• Strategic thinking for long-term risk planning
• Familiarity with financial services technologies (e.g., blockchain, APIs)
• Project management in agile and waterfall methodologies
• Problem-solving in high-pressure, dynamic environments
• Understanding of data privacy regulations (e.g., CCPA, GDPR)
• Technical aptitude in cloud security and DevOps practices
• Influence and negotiation skills for cross-functional collaboration
• Proficiency in Microsoft Office Suite and risk analytics software

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements including hybrid options in Jersey City

JP Morgan Chase is an equal opportunity employer.