Tech Risk and Controls Lead - Business Resiliency

Location: Wilmington, DE, United States

Job Family: Technology Risk & Services

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services through innovative technology and robust risk management. As a Tech Risk and Controls Lead - Business Resiliency in our Technology Risk & Services category, you will play a pivotal role in safeguarding our Wilmington, DE operations against evolving tech risks. This position involves leading efforts to manage technology risks and controls, ensuring unwavering compliance and operational integrity in a landscape shaped by stringent regulations and rapid digital transformation. You will partner with elite teams to fortify our business resiliency, protecting client assets and enabling seamless global banking services. Your core responsibilities will include spearheading risk assessments for critical IT systems, developing resilient controls to counter threats like cyber incidents and system failures, and integrating best practices from frameworks such as NIST and JP Morgan's proprietary methodologies. In this dynamic role, you will collaborate with business leaders, compliance experts, and technology architects to embed risk-aware decision-making into every facet of our operations. By monitoring key metrics and driving proactive mitigation strategies, you will contribute to maintaining JP Morgan Chase's reputation as a trusted leader in the financial industry, where resilience is not just a goal but a competitive advantage. We seek a strategic thinker with deep expertise in financial services risk management, capable of navigating complex regulatory environments while fostering a culture of accountability and innovation. This role offers the opportunity to influence enterprise-wide initiatives, from enhancing disaster recovery protocols to advising on emerging technologies like AI and cloud computing. Join JP Morgan Chase in Wilmington, DE, and be part of a team that upholds the highest standards of integrity and excellence in technology risk management.

Key Responsibilities

• Lead the development and implementation of technology risk management strategies to ensure business resiliency across JP Morgan Chase's operations
• Conduct comprehensive risk assessments for IT systems, identifying vulnerabilities and recommending controls to mitigate tech risks
• Collaborate with cross-functional teams including IT, compliance, and business units to maintain operational integrity in a dynamic regulatory landscape
• Oversee the design, testing, and maintenance of business continuity and disaster recovery plans for critical financial services infrastructure
• Monitor and report on key risk indicators (KRIs) and control effectiveness to senior leadership and regulatory bodies
• Drive initiatives to enhance compliance with industry standards and JP Morgan's internal policies on technology risks
• Facilitate training and awareness programs on risk management best practices for technology teams
• Analyze emerging tech risks such as cybersecurity threats and third-party vendor exposures in the financial sector
• Support audit processes by providing documentation and evidence of robust risk controls
• Contribute to the continuous improvement of risk frameworks to adapt to evolving threats in global banking

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Risk Management, or a related field
• Minimum of 7-10 years of experience in technology risk management, controls, or business resiliency within the financial services industry
• Proven track record in leading risk assessment and mitigation programs in a large-scale banking environment
• Strong understanding of regulatory requirements such as OCC, FDIC, and Basel III frameworks relevant to tech risks
• Experience with enterprise risk management tools and frameworks like COSO or ISO 27001
• Ability to manage cross-functional teams in high-pressure, dynamic environments
• Professional certifications such as CRISC, CISA, or CISSP

Preferred Qualifications

• Advanced degree (Master's or MBA) in Risk Management or Finance
• Experience working at a major financial institution like JP Morgan Chase or similar
• Knowledge of cloud computing risks and resiliency in AWS or Azure environments
• Prior involvement in business continuity planning (BCP) and disaster recovery (DR) for financial systems
• Familiarity with JP Morgan's internal risk and control methodologies

Required Skills

• Expertise in technology risk assessment and control frameworks
• Proficiency in regulatory compliance for financial services
• Strong analytical and problem-solving abilities
• Leadership and team management skills
• Knowledge of IT infrastructure and cybersecurity principles
• Experience with risk management software (e.g., Archer, RSA Archer)
• Excellent communication and stakeholder engagement skills
• Project management proficiency (e.g., Agile, PMP methodologies)
• Understanding of business continuity and disaster recovery planning
• Data analysis and reporting using tools like Excel, Tableau, or SQL
• Adaptability to fast-paced, high-stakes environments
• Attention to detail in auditing and control testing
• Strategic thinking for long-term risk mitigation
• Collaboration across diverse teams in a global organization
• Familiarity with financial industry-specific risks like fraud detection

Benefits

• Comprehensive medical, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Tuition reimbursement and professional development opportunities
• Employee stock purchase plan and performance-based bonuses
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and hybrid work options in Wilmington, DE
• Access to JP Morgan's global employee assistance program

JP Morgan Chase is an equal opportunity employer.