Tech Risk & Control Lead - Reporting & Metrics

Location: Wilmington, DE, United States

Job Family: Technology Risk & Services

About the Role

At JP Morgan Chase, we are at the forefront of redefining the future of financial services through innovative technology and robust risk management practices. As a Tech Risk & Control Lead - Reporting & Metrics in our Technology Risk & Services category, you will play a pivotal role in leading the development and implementation of a robust reporting and metrics framework. Based in Wilmington, DE, this position offers the opportunity to drive strategic initiatives that enhance our ability to monitor and mitigate technology risks across our global operations. You will work closely with cross-functional teams to ensure our reporting capabilities provide timely, accurate insights that support informed decision-making in a highly regulated banking environment. Your key responsibilities will include designing metrics that align with JP Morgan's enterprise risk management framework, leveraging advanced analytics to track key risk indicators, and automating reporting processes to improve efficiency. You will collaborate with senior leaders in technology, compliance, and business units to identify emerging risks in areas such as cybersecurity, data privacy, and system resilience. By fostering a culture of proactive risk awareness, you will contribute to safeguarding our clients' assets and maintaining the trust that defines JP Morgan Chase as a leader in the financial industry. This role demands a strategic thinker with deep expertise in technology risk controls and a passion for leveraging data to drive business outcomes. You will mentor a talented team, innovate on reporting tools, and ensure compliance with regulations like those from the OCC and Federal Reserve. Joining JP Morgan Chase means being part of a dynamic organization committed to excellence, where your contributions will have a tangible impact on our mission to enable the world's most important financial institutions to achieve their potential.

Key Responsibilities

• Lead the design, development, and implementation of a comprehensive reporting and metrics framework for technology risk and controls at JP Morgan Chase
• Collaborate with technology, risk, and compliance teams to identify key risk indicators (KRIs) and control metrics aligned with firm-wide standards
• Oversee the creation of dashboards and reports using tools like Tableau or Power BI to provide actionable insights to senior management
• Ensure reporting frameworks comply with regulatory requirements and internal policies, including stress testing and scenario analysis for tech risks
• Drive continuous improvement in metrics accuracy, timeliness, and relevance through data governance and quality assurance processes
• Mentor and manage a team of analysts and developers focused on risk reporting automation and innovation
• Conduct gap analyses and recommend enhancements to existing risk reporting systems to mitigate emerging technology threats
• Facilitate communication between business units and risk functions to align metrics with strategic objectives in the financial services sector
• Monitor and report on the effectiveness of technology controls, identifying trends and potential vulnerabilities in JP Morgan's infrastructure
• Support audit and regulatory examinations by providing detailed metrics and evidence of control efficacy

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field
• Minimum of 7-10 years of experience in technology risk management, controls, or compliance within the financial services industry
• Proven track record in developing and implementing reporting and metrics frameworks for risk and control functions
• Strong understanding of regulatory requirements such as Basel III, Dodd-Frank, and OCC guidelines relevant to technology risk
• Experience with data analytics and visualization tools in a large-scale financial institution
• Ability to lead cross-functional teams and manage stakeholder relationships at senior levels
• Professional certifications such as CRISC, CISA, or equivalent in risk and information systems control

Preferred Qualifications

• Advanced degree (Master's or MBA) in a relevant discipline
• Experience working at a major financial institution like JP Morgan Chase or similar
• Familiarity with JP Morgan's internal risk management systems and tools
• Background in agile methodologies for technology project delivery
• Knowledge of cybersecurity metrics and reporting in banking environments

Required Skills

• Expertise in risk assessment and control frameworks
• Proficiency in SQL and data querying for large datasets
• Advanced knowledge of BI tools like Tableau, Power BI, or QlikView
• Strong analytical and problem-solving abilities
• Excellent communication and presentation skills for executive reporting
• Project management experience using Agile or Waterfall methodologies
• Understanding of financial regulations and compliance standards
• Data visualization and storytelling techniques
• Leadership and team management capabilities
• Familiarity with Python or R for data analysis
• Risk modeling and metrics development
• Stakeholder engagement and influence skills
• Attention to detail in audit and compliance contexts
• Adaptability to fast-paced financial environments
• Technical knowledge of cloud platforms like AWS or Azure in risk contexts

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness benefits
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements including hybrid options in Wilmington, DE

JP Morgan Chase is an equal opportunity employer.