Tech Risk & Controls Lead - Audit & Issue Management

Location: Houston, TX, United States

Job Family: Technology Risk & Services

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong commitment to innovation, integrity, and client trust. As the Tech Risk & Controls Lead - Audit & Issue Management in our Houston, TX office, you will play a pivotal role in safeguarding our technology operations within the Technology Risk & Services category. This position involves streamlining tech risk management processes, ensuring robust compliance with industry regulations, and leveraging your expertise to influence secure and efficient IT operations across our banking and investment platforms. You will report to senior risk leadership and collaborate with diverse teams to mitigate potential threats in a dynamic financial environment. Your core responsibilities will include leading comprehensive audit programs for IT systems, managing the lifecycle of issues from identification to resolution, and integrating risk controls into JP Morgan Chase's broader technology strategy. You will conduct thorough risk assessments, analyze control effectiveness, and drive remediation initiatives to align with standards like SOX and GDPR, all while supporting our mission to deliver reliable services to millions of clients worldwide. By fostering a culture of proactive risk awareness, you will help prevent disruptions and enhance the resilience of our digital infrastructure in the competitive financial services sector. This role demands a strategic thinker with deep industry knowledge, capable of navigating complex regulatory landscapes and translating technical risks into actionable insights for executive audiences. At JP Morgan Chase, you will have access to cutting-edge tools, ongoing professional development, and opportunities to contribute to high-impact projects that shape the future of finance. Join us in Houston to advance your career while contributing to a firm renowned for its stability and innovation in global banking.

Key Responsibilities

• Lead the development and implementation of technology risk and controls strategies to ensure compliance with internal policies and external regulations
• Oversee audit planning, execution, and reporting for IT systems and processes within JP Morgan Chase's technology infrastructure
• Manage issue identification, tracking, and remediation efforts to mitigate risks in financial operations
• Collaborate with technology, business, and compliance teams to streamline risk management workflows
• Conduct risk assessments and control testing to support secure and efficient IT operations
• Influence senior stakeholders on risk priorities and advocate for best practices in tech governance
• Monitor emerging regulatory changes and adapt controls to maintain JP Morgan Chase's leadership in financial services
• Develop training programs and awareness initiatives on tech risk for team members
• Prepare executive reports and presentations on audit findings and risk metrics
• Drive continuous improvement in audit and issue management processes using data analytics

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field
• Minimum of 7-10 years of experience in technology risk management, audit, or compliance within the financial services industry
• Proven track record in managing audit processes and issue remediation in a large-scale banking environment
• Strong understanding of regulatory requirements such as SOX, GDPR, and Basel III as they apply to IT operations
• Experience with enterprise risk management frameworks and tools used in financial institutions
• Ability to lead cross-functional teams in high-stakes environments
• Professional certifications such as CISA, CRISC, or CIA

Preferred Qualifications

• Advanced degree (Master's or MBA) in a relevant discipline
• Experience working at a major financial institution like JP Morgan Chase or similar
• Knowledge of cybersecurity frameworks such as NIST or COBIT
• Prior involvement in digital transformation initiatives in banking
• Familiarity with agile methodologies in risk and compliance contexts

Required Skills

• Expertise in IT audit methodologies and risk assessment techniques
• Proficiency in regulatory compliance frameworks for financial services
• Strong analytical skills for evaluating complex tech risks
• Excellent communication and stakeholder management abilities
• Knowledge of data analytics tools like SQL, Tableau, or Power BI
• Experience with GRC (Governance, Risk, and Compliance) platforms
• Leadership in cross-functional team environments
• Problem-solving skills in high-pressure financial settings
• Familiarity with cybersecurity protocols and threat modeling
• Project management using tools like Jira or Microsoft Project
• Attention to detail in documentation and reporting
• Adaptability to evolving tech and regulatory landscapes
• Interpersonal skills for influencing and negotiating
• Technical understanding of cloud computing and infrastructure
• Ethical judgment in handling sensitive financial data

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Houston facilities
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.