Tech Risk & Controls Lead - Resiliency

Location: Wilmington, DE, United States

Job Family: Technology Risk & Services

About the Role

At JP Morgan Chase, we are a leading global financial services firm committed to fostering innovation and resilience in our technology operations. As a Tech Risk & Controls Lead - Resiliency in our Technology Risk & Services category, you will play a pivotal role in safeguarding our Wilmington, DE-based operations against disruptions. This position offers an excellent opportunity to support our resiliency capabilities, ensuring that our critical systems and processes remain robust in the face of cyber threats, operational challenges, and regulatory demands. You will contribute to building a secure and reliable infrastructure that supports our clients' trust in our banking, investment, and asset management services. In this leadership role, you will oversee the design, implementation, and continuous improvement of technology resiliency programs, including business continuity planning and disaster recovery strategies tailored to the financial services industry. Collaborating with diverse teams across technology, risk, and compliance, you will conduct risk assessments, test controls, and drive remediation efforts to mitigate potential impacts on JP Morgan Chase's global operations. Your work will directly influence our ability to maintain seamless service delivery during crises, aligning with stringent regulations like those from the OCC and FFIEC, while leveraging cutting-edge tools to enhance our risk posture. We value professionals who thrive in dynamic environments and bring a proactive approach to risk management. This role demands a blend of technical expertise, strategic foresight, and strong collaboration skills to navigate the complexities of a top-tier financial institution. Join JP Morgan Chase to advance your career in technology risk, contribute to our mission of powering the progress of humanity, and make a tangible impact on the resilience of one of the world's most influential banks.

Key Responsibilities

• Lead the development and enhancement of technology resiliency programs to ensure business continuity and disaster recovery capabilities across JP Morgan Chase's operations
• Conduct comprehensive risk assessments and control evaluations for critical IT systems, identifying vulnerabilities and mitigation strategies
• Collaborate with technology, business, and compliance teams to align resiliency initiatives with regulatory standards and internal policies
• Oversee the testing and validation of resiliency controls, including simulation exercises and post-event analysis
• Drive the remediation of identified risks and control gaps, ensuring timely resolution and reporting to senior management
• Provide expert guidance on emerging resiliency trends and technologies, integrating them into JP Morgan Chase's risk framework
• Monitor and report on key resiliency metrics, contributing to enterprise-wide risk dashboards and executive briefings
• Foster a culture of risk awareness through training and awareness programs for technology teams
• Support audit and regulatory examinations by preparing documentation and responding to inquiries on resiliency controls
• Innovate resiliency solutions to address evolving threats in the financial services landscape, such as cyber risks and operational disruptions

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Risk Management, or a related field
• Minimum of 7-10 years of experience in technology risk management, controls, or resiliency programs within the financial services industry
• Proven track record in developing and implementing resiliency frameworks, including business continuity planning (BCP) and disaster recovery (DR) strategies
• Strong understanding of regulatory requirements such as FFIEC, OCC, and FDIC guidelines for technology resilience in banking
• Experience with risk assessment tools and methodologies, including control testing and issue remediation
• Ability to collaborate with cross-functional teams in a large-scale financial institution like JP Morgan Chase
• Professional certifications such as CRISC, CISA, or CBCP

Preferred Qualifications

• Advanced degree (Master's or MBA) in Risk Management or a related discipline
• Experience in agile environments and cloud-based resiliency solutions (e.g., AWS, Azure) in financial services
• Prior leadership role in technology risk at a global bank, with exposure to JP Morgan Chase's risk management practices
• Knowledge of cybersecurity resilience and third-party risk management in the context of financial regulations
• Familiarity with data analytics tools for risk monitoring and reporting

Required Skills

• Expertise in technology risk assessment and control frameworks
• Proficiency in resiliency planning tools like BCP/DR software
• Strong knowledge of financial regulations (e.g., OCC, FFIEC)
• Analytical skills for risk modeling and scenario analysis
• Project management abilities using methodologies like Agile or Waterfall
• Communication skills for stakeholder engagement and reporting
• Technical understanding of IT infrastructure, cloud computing, and cybersecurity
• Problem-solving in high-pressure, complex environments
• Leadership and team collaboration in matrixed organizations
• Data analysis with tools like SQL, Excel, or Tableau
• Attention to detail in control testing and documentation
• Adaptability to evolving regulatory and technological landscapes
• Strategic thinking for enterprise-wide risk initiatives
• Interpersonal skills for cross-functional partnerships

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and access to internal training programs
• Employee stock purchase plan and other financial wellness benefits
• Wellness programs with gym memberships, mental health support, and fitness reimbursements
• Flexible work arrangements and hybrid work options in Wilmington, DE

JP Morgan Chase is an equal opportunity employer.