Technical Product Manager

Location: Brooklyn, NY, United States

Job Family: Client Solutions

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client focus. As a Technical Product Manager in our Client Solutions team within Securities Services, you will play a pivotal role in leading billing change initiatives that enhance our offerings for institutional clients worldwide. Based in our state-of-the-art Brooklyn, NY office, you will drive the evolution of billing products that support custody, fund services, and asset management, ensuring they meet the highest standards of accuracy, efficiency, and compliance in a dynamic regulatory landscape. This position offers the opportunity to collaborate with top-tier talent and contribute to solutions that power trillions in assets under custody. In this role, you will spearhead the design and implementation of technical enhancements to our billing platforms, working closely with software engineers, data scientists, and compliance experts to translate complex client needs into actionable product features. You will analyze billing workflows, identify pain points in securities transactions, and champion initiatives that leverage cutting-edge technologies like AI-driven automation to streamline invoicing processes. Your leadership will be crucial in aligning product roadmaps with JP Morgan Chase's strategic goals, including expanding our digital asset services and improving client transparency in a post-pandemic financial ecosystem. We seek a proactive leader passionate about financial technology, with a deep understanding of securities services and a knack for fostering innovation in a collaborative environment. Join JP Morgan Chase to advance your career while making a tangible impact on how global markets operate, all while benefiting from our renowned culture of excellence and professional growth opportunities.

Key Responsibilities

• Lead end-to-end billing change initiatives for JP Morgan Chase's Securities Services, ensuring seamless integration with client solutions
• Collaborate with engineering, compliance, and client-facing teams to define product requirements for billing enhancements
• Analyze current billing processes and identify opportunities for automation and efficiency in securities custody and asset servicing
• Drive the roadmap for technical billing products, prioritizing features based on client feedback and regulatory needs
• Conduct stakeholder engagements with institutional clients to gather requirements for customized billing solutions
• Monitor and report on key performance metrics for billing accuracy and client satisfaction in Securities Services
• Ensure all billing changes comply with JP Morgan Chase's risk management and data security standards
• Facilitate agile sprints and product demos to align technical delivery with business objectives
• Support integration of billing systems with broader JP Morgan platforms like treasury and trade finance

Required Qualifications

• Bachelor's degree in Computer Science, Finance, Business Administration, or a related field
• Minimum of 5 years of experience in product management, with a focus on technical products in financial services
• Proven track record leading billing and invoicing initiatives in securities or custody services
• Strong understanding of financial regulations such as SEC, FINRA, and Dodd-Frank impacting securities services
• Experience with agile methodologies and cross-functional team leadership in a banking environment
• Ability to analyze complex billing data and drive process improvements in high-volume transaction environments

Preferred Qualifications

• MBA or advanced degree in Finance or Technology
• Prior experience at a major financial institution like JP Morgan Chase in client solutions or securities services
• Knowledge of blockchain or emerging technologies for billing in digital assets
• Certification in Project Management (PMP) or Product Management (e.g., CSPO)
• Experience with international billing standards and cross-border securities transactions

Required Skills

• Technical product management expertise
• Billing and invoicing system knowledge
• Agile and Scrum methodologies
• Financial regulations compliance
• Stakeholder management and communication
• Data analysis and metrics-driven decision making
• Cross-functional team leadership
• Risk assessment in financial services
• SQL and data querying for billing insights
• API integration and system architecture understanding
• Client relationship building
• Problem-solving in complex environments
• Project roadmap development
• Regulatory reporting familiarity
• Innovation in fintech solutions

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development programs and tuition reimbursement for advanced education
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Brooklyn location
• Flexible work arrangements and hybrid work options post-onboarding

JP Morgan Chase is an equal opportunity employer.