Technical Project Manager III - Workplace Solutions

Location: Plano, TX, United States

Job Family: Technical Program Delivery

About the Role

At JP Morgan Chase, we are at the forefront of financial services innovation, and our Workplace Solutions team plays a pivotal role in transforming how our global workforce collaborates and operates. As a Technical Project Manager III in Plano, TX, you will lead high-impact technical projects that enhance employee productivity and security in a regulated banking environment. Leveraging your deep analytical skills and technical expertise, you will drive initiatives involving cutting-edge workplace technologies, ensuring seamless integration with our core financial systems. This role demands a strategic mindset to navigate complex stakeholder landscapes and deliver results that support JP Morgan's commitment to operational excellence and digital transformation. In this position, you will oversee the full project lifecycle, from requirements gathering to deployment and post-implementation support, focusing on solutions like virtual collaboration platforms, secure remote access, and intelligent workspace tools. You will collaborate closely with engineering teams, IT architects, and business leaders to align projects with JP Morgan's enterprise goals, while adhering to stringent financial regulations and risk frameworks. Your ability to manage multiple priorities in a fast-paced setting will be crucial, as you mitigate technical risks and optimize resource allocation to achieve measurable outcomes, such as reduced downtime and improved user satisfaction across our international operations. Joining JP Morgan Chase means becoming part of a world-class organization that values innovation, diversity, and professional growth. You will have the opportunity to influence transformative projects that directly impact the financial services industry, while benefiting from robust support systems and career advancement paths. If you thrive in dynamic environments and are passionate about leveraging technology to solve real-world challenges in banking, this role offers a platform to make a lasting contribution to one of the world's leading financial institutions.

Key Responsibilities

• Lead end-to-end technical projects focused on workplace solutions, ensuring alignment with JP Morgan Chase's strategic goals in the financial services sector
• Collaborate with cross-functional teams including engineers, architects, and business stakeholders to define project scopes and deliverables
• Manage project timelines, budgets, and resources while mitigating risks in a fast-paced banking environment
• Drive the adoption of innovative technologies such as collaboration tools, virtual desktop infrastructure, and secure remote access solutions
• Conduct regular status reporting to senior leadership, highlighting impacts on operational efficiency and employee productivity
• Facilitate agile ceremonies and ensure compliance with regulatory standards like GDPR and SOX in financial projects
• Identify and resolve technical bottlenecks to deliver high-impact results that enhance workplace experiences for global teams
• Mentor junior project managers and promote best practices in technical program delivery
• Evaluate vendor partnerships and integrate third-party solutions into JP Morgan's ecosystem
• Monitor project performance metrics and implement continuous improvement initiatives

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• Minimum of 8 years of experience in project management within technology or financial services environments
• Proven track record of leading large-scale technical projects from inception to delivery
• Strong understanding of agile and waterfall methodologies, with certifications such as PMP or CSM preferred
• Experience in managing cross-functional teams in a high-stakes financial services setting
• Demonstrated ability to handle complex technical implementations involving workplace technologies
• Excellent communication skills to interface with senior stakeholders and executive leadership

Preferred Qualifications

• Advanced degree (Master's or MBA) in a relevant field
• Experience in the financial services industry, particularly with workplace solutions or digital transformation
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud in enterprise settings
• Knowledge of cybersecurity best practices in financial technology projects
• Prior experience at a large financial institution like JP Morgan Chase

Required Skills

• Project management methodologies (Agile, Scrum, Waterfall)
• Technical knowledge of workplace technologies (VDI, collaboration platforms like Microsoft Teams)
• Risk management and mitigation strategies
• Stakeholder communication and presentation skills
• Budgeting and financial forecasting
• Cloud computing fundamentals (AWS, Azure)
• Cybersecurity awareness in financial systems
• Data analytics and reporting tools (JIRA, Tableau)
• Leadership and team motivation
• Problem-solving and critical thinking
• Regulatory compliance knowledge (SOX, GDPR)
• Vendor management and contract negotiation
• Change management processes
• Proficiency in Microsoft Office Suite and project tools
• Adaptability in dynamic financial services environments

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements, including hybrid options in Plano, TX

JP Morgan Chase is an equal opportunity employer.