Technology Media & Telecoms Relationship Manager - Payments - Vice President

Location: Plano, TX, United States

Job Family: Relationship Manager

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client-centric solutions. As a Technology Media & Telecoms Relationship Manager - Payments - Vice President in our Corporate & Investment Bank division, you will play a pivotal role in serving our elite portfolio of global large corporate clients in the dynamic Technology, Media, and Telecoms (TMT) sectors. Based in Plano, TX, you will leverage JP Morgan's world-class payments infrastructure to deliver tailored liquidity, trade, and treasury management solutions that drive business growth and operational efficiency for these forward-thinking enterprises. This position demands a strategic mindset to navigate the complexities of cross-border payments, emerging fintech integrations, and regulatory landscapes, all while embodying our commitment to responsible banking. Your primary focus will be on cultivating deep, trust-based relationships with C-suite executives and treasury leaders at TMT giants, identifying their unique needs in areas like real-time payments, FX risk management, and supply chain finance. You will collaborate seamlessly with multidisciplinary teams across JP Morgan to co-create bespoke offerings that align with clients' digital transformation goals, such as optimizing cash flows amid rapid 5G rollouts or media content monetization. By analyzing industry trends and leveraging data insights, you will proactively advise on opportunities to enhance their financial resilience, ensuring JP Morgan remains their trusted partner in an era of technological disruption. Success in this role requires not only deep industry expertise but also the agility to thrive in a high-energy environment where innovation meets tradition. You will contribute to revenue expansion by spearheading deal negotiations and portfolio optimization, while upholding the highest standards of compliance and ethical conduct. Joining JP Morgan Chase means becoming part of a global network that empowers you to make a tangible impact on the world's most influential companies, with unparalleled resources for professional growth and work-life balance.

Key Responsibilities

• Manage and grow a portfolio of global large corporate clients in the Technology, Media, and Telecoms sectors, focusing on payments and liquidity solutions
• Develop and execute tailored strategic plans to deepen client relationships and drive revenue growth through JP Morgan's payments products
• Collaborate with internal product, risk, and compliance teams to deliver customized financial solutions that meet client needs
• Conduct regular client meetings, presentations, and needs assessments to identify opportunities for cross-selling treasury and trade finance services
• Monitor market trends, regulatory changes, and industry developments in TMT to provide proactive advisory support to clients
• Lead negotiations for new business deals, renewals, and expansions, ensuring alignment with JP Morgan's risk appetite
• Prepare and present portfolio performance reports to senior management, highlighting key metrics and growth initiatives
• Foster partnerships with external stakeholders, including industry associations and fintech partners, to enhance JP Morgan's market position
• Ensure all client interactions comply with JP Morgan's ethical standards and global regulatory frameworks
• Mentor junior team members and contribute to the development of relationship management best practices within the firm

Required Qualifications

• Bachelor's degree in Finance, Business, Economics, or a related field
• Minimum of 7-10 years of experience in relationship management within the financial services industry, preferably in payments or treasury services
• Proven track record of managing large corporate client portfolios in the Technology, Media, and Telecoms sectors
• Deep understanding of global payments solutions, liquidity management, and trade finance products
• Strong knowledge of regulatory requirements in financial services, including AML, KYC, and sanctions compliance
• Excellent communication and negotiation skills with the ability to build and maintain senior-level relationships
• Willingness to travel up to 25% for client meetings and industry events

Preferred Qualifications

• MBA or advanced degree in Finance or related discipline
• Experience working at a top-tier global bank like JP Morgan Chase
• Familiarity with emerging fintech trends and digital payment innovations in TMT industries
• Previous exposure to cross-border transaction processing and FX hedging strategies
• Certifications such as CFA, FRM, or Certified Treasury Professional (CTP)

Required Skills

• Expertise in payments processing and global transaction banking
• Strong analytical skills for financial modeling and risk assessment
• Proficiency in client relationship management software like Salesforce
• Knowledge of TMT industry dynamics, including digital transformation and 5G adoption
• Excellent verbal and written communication for executive-level interactions
• Negotiation and deal-closing abilities in high-stakes environments
• Strategic thinking to identify revenue opportunities and mitigate risks
• Cross-functional collaboration with sales, product, and compliance teams
• Adaptability to fast-paced, innovative sectors like technology and media
• Data-driven decision-making using market intelligence tools
• Leadership skills for team mentoring and project management
• Technical proficiency in Microsoft Office Suite and financial analytics platforms
• Cultural sensitivity for managing global client relationships
• Problem-solving in complex regulatory and operational challenges
• Time management to handle multiple client portfolios effectively

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness benefits
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements and hybrid work options in Plano, TX

JP Morgan Chase is an equal opportunity employer.