Technology Operational Risk Lead - Vice President

Location: Tampa, FL, United States

Job Family: CCOR LOB/CF/Country Coverage

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We operate in more than 60 countries, creating landmark projects that define cities and redefine cultures. As a Technology Operational Risk Lead - Vice President in the Compliance Conduct Operational Risk Tech & Cyber team, you will play a pivotal role in safeguarding the firm's technology infrastructure against operational risks. This position, based in Tampa, FL, falls under the CCOR Line of Business/CF/Country Coverage category, focusing on ensuring robust risk management practices across our technology and cyber domains to support compliant and secure financial operations. In this leadership role, you will oversee the strategic development and execution of operational risk programs tailored to technology and cyber risks. Responsibilities include leading comprehensive risk assessments, collaborating with IT and business units to implement effective controls, and monitoring adherence to regulatory standards such as those from the OCC and SEC. You will drive initiatives to identify emerging risks in areas like cloud migration, AI integration, and cybersecurity threats, ensuring alignment with JPMorgan's enterprise risk management framework. Your work will directly contribute to maintaining the integrity of our global banking platforms and protecting client data in a highly regulated environment. The ideal candidate thrives in a dynamic, collaborative setting and brings deep expertise in financial services risk management. You will report to senior leadership within the Compliance organization and have opportunities to influence firm-wide policies. At JPMorgan Chase, we value innovation and integrity, offering a supportive culture where your contributions can shape the future of technology risk in one of the world's most respected financial institutions. This role provides exposure to cutting-edge projects and a chance to advance your career in operational risk leadership.

Key Responsibilities

• Lead the identification, assessment, and mitigation of technology operational risks within the Compliance Conduct Operational Risk Tech & Cyber team
• Develop and implement risk management frameworks to ensure compliance with internal policies and regulatory requirements
• Collaborate with technology and cyber teams to evaluate risks in IT infrastructure, software development, and data security
• Conduct regular risk assessments and scenario analyses to identify potential vulnerabilities in financial systems
• Monitor key risk indicators (KRIs) and report on operational risk metrics to senior management and regulators
• Support the firm's CCOR (Corporate & Investment Bank Control, Compliance, and Operational Risk) initiatives for country and line-of-business coverage
• Provide guidance on risk controls for technology projects, including agile development and digital transformation efforts
• Facilitate training and awareness programs on operational risk for technology teams
• Liaise with external auditors and regulatory bodies to ensure adherence to standards like SOX and FFIEC guidelines
• Drive continuous improvement in risk management processes to enhance resilience in JP Morgan's global operations

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field
• Minimum of 7-10 years of experience in operational risk management, with a focus on technology and cyber risks in the financial services industry
• Proven track record in leading risk assessment and mitigation programs within a large-scale financial institution
• Strong understanding of regulatory frameworks such as Basel III, OCC guidelines, and GDPR relevant to operational risk in banking
• Experience in compliance and conduct risk management, particularly in technology and cyber domains
• Ability to collaborate with cross-functional teams including IT, compliance, and business units
• Professional certifications such as CRISC, CISA, or FRM

Preferred Qualifications

• Advanced degree (Master's or MBA) in Risk Management or a related discipline
• Prior experience at a major financial institution like JP Morgan Chase or similar
• Knowledge of JP Morgan's internal risk management tools and frameworks
• Experience in managing risks associated with cloud computing and emerging technologies in finance
• Demonstrated leadership in audit and regulatory examinations

Required Skills

• Operational risk assessment and management
• Technology risk frameworks (e.g., NIST, COBIT)
• Cybersecurity principles and threat modeling
• Regulatory compliance in financial services
• Data analysis and reporting tools (e.g., SQL, Tableau)
• Project management methodologies (e.g., Agile, Waterfall)
• Stakeholder communication and presentation skills
• Leadership and team collaboration
• Problem-solving and critical thinking
• Knowledge of banking systems and fintech innovations
• Risk quantification and scenario planning
• Audit and control testing procedures
• Attention to detail and analytical mindset
• Adaptability to fast-paced environments
• Proficiency in Microsoft Office Suite and risk management software

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness benefits
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.