Test Automation Manager

Location: Wilmington, DE, United States

Job Family: Product Portfolio & Delivery

About the Role

At JP Morgan Chase, we are at the forefront of financial innovation, delivering cutting-edge solutions that power global banking, investment, and asset management. As a Test Automation Manager in our Product Portfolio & Delivery team, you will play a pivotal role in elevating our automated testing capabilities to ensure the reliability and security of our digital platforms. Based in Wilmington, DE, this leadership position involves spearheading the strategy, execution, and team development for automated testing across our dynamic financial services ecosystem. You will drive quality assurance initiatives that support high-volume transactions, risk modeling, and customer-facing applications, all while adhering to stringent regulatory standards that define our industry. In this role, you will lead a talented team of automation engineers, fostering a culture of excellence and innovation in testing practices. Your responsibilities will include architecting robust automation frameworks tailored to our enterprise-scale environments, integrating seamlessly with DevOps pipelines to accelerate time-to-market for new features. Collaborating closely with cross-functional teams—including developers, product managers, and compliance experts—you will identify automation opportunities that mitigate risks in areas like fraud detection, payment processing, and wealth management tools. By leveraging advanced tools and methodologies, you will enhance test coverage, reduce manual efforts, and deliver actionable insights through metrics that inform strategic decisions at JP Morgan Chase. We value leaders who thrive in fast-paced, regulated settings and are passionate about building resilient systems that protect our clients' assets. This position offers the chance to influence the future of fintech quality assurance, with opportunities for professional growth in a collaborative environment. Join JP Morgan Chase to make a meaningful impact on the financial world, where your expertise in test automation will contribute to safer, more efficient banking experiences for millions worldwide.

Key Responsibilities

• Lead the development and execution of a comprehensive automated testing strategy aligned with JP Morgan Chase's product portfolio and delivery goals
• Oversee a team of test automation engineers, providing mentorship, performance evaluations, and career development opportunities
• Collaborate with product owners, developers, and stakeholders to integrate automated testing into the software development lifecycle
• Design, implement, and maintain scalable test automation frameworks using tools like Selenium, Appium, and Jenkins
• Ensure testing processes comply with financial regulations and internal audit requirements
• Analyze test results, identify bottlenecks, and drive continuous improvement in test coverage and efficiency
• Champion best practices in quality assurance, including shift-left testing and exploratory automation
• Manage budgeting, resource allocation, and vendor relationships for testing tools and services
• Report on testing metrics and KPIs to senior leadership to support data-driven decisions in the financial services domain
• Foster innovation in testing methodologies to support JP Morgan's digital banking and risk management initiatives

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field; Master's degree preferred
• 8+ years of experience in software testing, with at least 4 years in test automation leadership roles
• Proven track record in developing and implementing automated testing frameworks in financial services environments
• Strong understanding of Agile/Scrum methodologies and CI/CD pipelines
• Experience managing cross-functional teams in high-stakes, regulated industries like banking
• Proficiency in risk management and compliance standards such as SOX, GDPR, and PCI-DSS
• Demonstrated ability to mentor and develop testing professionals

Preferred Qualifications

• Experience in JP Morgan Chase's technology stack or similar enterprise financial systems
• Certification in ISTQB Advanced Test Manager or equivalent
• Background in cloud-based testing environments (e.g., AWS, Azure)
• Knowledge of AI/ML-driven test automation tools
• Prior leadership in digital transformation projects within fintech

Required Skills

• Test automation frameworks (Selenium, Cucumber, JUnit)
• CI/CD tools (Jenkins, GitLab CI, Bamboo)
• Programming languages (Java, Python, C#)
• API testing (Postman, REST Assured)
• Performance testing (JMeter, LoadRunner)
• Cloud platforms (AWS, Azure for testing environments)
• Agile and Scrum methodologies
• Risk assessment and compliance in financial services
• Leadership and team management
• Stakeholder communication and presentation skills
• Problem-solving and analytical thinking
• Data-driven decision making
• Mentoring and coaching
• Project management (Jira, Confluence)
• Knowledge of banking domain and regulatory standards

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development programs, including tuition reimbursement and leadership training
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements, including hybrid options in Wilmington, DE

JP Morgan Chase is an equal opportunity employer.