Third-Party Program Governance - Vice President

Location: Plano, TX, United States

Job Family: Process Management

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong commitment to innovation and client service in our Consumer and Community Banking division. The Third-Party Program Governance - Vice President role within our Third-Party Governance and Oversight team offers an exciting opportunity to shape the future of how we manage external partnerships. Based in our state-of-the-art Plano, TX location, you will play a pivotal role in ensuring that our third-party relationships align with our high standards of risk management and regulatory compliance, supporting seamless operations for millions of customers. In this position, you will lead the development and execution of governance strategies for third-party programs, conducting thorough risk assessments and due diligence to safeguard our consumer banking initiatives. You will collaborate closely with legal, compliance, and business teams to monitor vendor performance, mitigate potential risks, and drive enhancements in our oversight processes. Your expertise will be crucial in navigating complex regulatory landscapes, including OCC and CFPB requirements, while fostering a culture of accountability and continuous improvement across our third-party ecosystem. We value professionals who bring deep industry knowledge and a proactive approach to challenges. As a Vice President, you will report to senior leadership and have the opportunity to influence strategic decisions that impact JP Morgan Chase's global operations. This role not only demands technical proficiency in risk management but also strong leadership to guide teams through evolving financial services demands. Join us in Plano to contribute to a dynamic team dedicated to excellence in third-party governance.

Key Responsibilities

• Develop and implement governance frameworks for third-party programs within JP Morgan Chase's Consumer and Community Banking division
• Oversee risk assessments and due diligence processes for vendor selection and ongoing monitoring
• Ensure compliance with internal policies and external regulations governing third-party relationships
• Collaborate with cross-functional teams including legal, compliance, and operations to mitigate risks
• Lead the creation and maintenance of program documentation, reporting, and audit trails
• Monitor third-party performance metrics and escalate issues to senior leadership as needed
• Drive continuous improvement initiatives in third-party oversight processes
• Provide strategic advice on third-party engagements to support business objectives in consumer banking
• Facilitate training and awareness programs on third-party governance for internal stakeholders

Required Qualifications

• Bachelor's degree in Business, Finance, Risk Management, or a related field
• Minimum of 7-10 years of experience in third-party risk management, governance, or oversight within the financial services industry
• Proven track record in managing complex third-party programs and ensuring regulatory compliance
• Strong understanding of banking regulations such as OCC, FDIC, and CFPB guidelines related to third-party relationships
• Experience in conducting risk assessments and due diligence for vendor partnerships
• Demonstrated ability to lead cross-functional teams in a large-scale financial institution

Preferred Qualifications

• Advanced degree (MBA or Master's) in Finance or Risk Management
• Certification in Third-Party Risk Management (e.g., CT RM or similar)
• Prior experience at a major bank like JP Morgan Chase in consumer banking oversight
• Knowledge of data privacy regulations such as GDPR and CCPA in financial contexts

Required Skills

• Third-party risk management expertise
• Regulatory compliance knowledge in banking
• Risk assessment and due diligence
• Project management and process improvement
• Cross-functional collaboration
• Strategic thinking and problem-solving
• Strong analytical and reporting skills
• Excellent communication, both written and verbal
• Proficiency in Microsoft Office Suite and risk management tools
• Attention to detail and organizational skills
• Leadership and team management
• Knowledge of financial services operations
• Data analysis and visualization
• Stakeholder engagement
• Adaptability in a dynamic regulatory environment

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company matching contributions
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at Plano campus
• Flexible work arrangements and hybrid work options

JP Morgan Chase is an equal opportunity employer.