Trade Support Analyst

Location: Metro Manila, National Capital Region, Philippines

Job Family: Trading Services

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong presence in Asia-Pacific, and our Trade Support Analyst role in Metro Manila plays a critical part in powering our global trading operations. As a Trade Support Analyst in the Trading Services category, you will provide essential support to our front-office trading teams by resolving complex inquiries, ensuring accurate trade execution, and maintaining operational integrity in a dynamic, fast-paced environment. This position requires a keen eye for detail and the ability to thrive under pressure, contributing to the seamless flow of trades across equities, fixed income, derivatives, and other asset classes. Based in the vibrant National Capital Region, you will collaborate with international teams to uphold JP Morgan Chase's commitment to excellence in financial services. Your day-to-day responsibilities will involve monitoring trade flows, performing reconciliations between internal systems and external counterparties, and investigating discrepancies to prevent any disruptions in trade settlement. You will act as a key liaison between traders, operations, and compliance teams, ensuring all activities adhere to global regulatory standards and JP Morgan's rigorous internal controls. Additionally, you will leverage analytical tools to generate insights that support risk management and process optimization, while contributing to initiatives that enhance the efficiency of our trading infrastructure. This role offers exposure to cutting-edge financial technologies and the opportunity to work on high-volume, high-stakes transactions that impact clients worldwide. We seek candidates who are passionate about the financial markets and eager to grow within a world-class institution. Joining JP Morgan Chase means becoming part of a supportive culture that values innovation, diversity, and professional development. With opportunities for advancement across our global network, this position is ideal for those looking to build a rewarding career in trading operations while benefiting from our comprehensive rewards package, including competitive compensation, health benefits, and ongoing learning programs tailored to the evolving needs of the financial industry.

Key Responsibilities

• Monitor and resolve trade inquiries from front-office traders and clients in real-time to ensure seamless execution
• Perform daily trade reconciliations across multiple systems and identify discrepancies for resolution
• Collaborate with global teams to support trading operations across various asset classes including equities, fixed income, and derivatives
• Ensure compliance with regulatory standards and internal JP Morgan Chase policies during trade processing
• Analyze trade data to provide insights and support risk management initiatives
• Handle exception processing and escalate issues to senior management when necessary
• Maintain accurate records of trade support activities and generate reports for operational reviews
• Assist in process improvements and automation initiatives to enhance trading efficiency
• Provide training and guidance to junior team members on trade support best practices
• Coordinate with technology teams to troubleshoot system-related issues impacting trade execution

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Economics, or a related field
• Minimum of 2 years of experience in trade support, operations, or a similar role within the financial services industry
• Strong understanding of financial markets, trading instruments, and regulatory requirements
• Proficiency in trade lifecycle processes and reconciliation procedures
• Excellent analytical skills with the ability to handle complex data and resolve discrepancies
• Ability to work in a high-pressure, fast-paced environment with tight deadlines
• Fluency in English, both written and verbal

Preferred Qualifications

• Experience working with global trading desks or in a multinational financial institution
• Knowledge of JP Morgan Chase's internal systems and trading platforms
• Familiarity with Asian financial markets and time zone coordination
• Certification in financial operations such as CFA Level 1 or equivalent
• Previous exposure to derivatives, fixed income, or equities trading support

Required Skills

• Proficiency in Microsoft Excel and data analysis tools
• Knowledge of trading platforms such as Bloomberg or Reuters
• Strong attention to detail and accuracy in handling financial data
• Excellent problem-solving and critical thinking abilities
• Effective communication skills for interacting with diverse stakeholders
• Time management and prioritization in a multi-tasking environment
• Understanding of SQL or basic database querying for reconciliation
• Familiarity with financial regulations like MiFID II or Dodd-Frank
• Team collaboration and interpersonal skills
• Adaptability to shifting market conditions and operational demands
• Analytical mindset for identifying trends in trade data
• Technical aptitude for learning proprietary JP Morgan systems
• Customer service orientation for resolving client inquiries
• Risk awareness and mitigation techniques
• Organizational skills for maintaining documentation and workflows

Benefits

• Competitive base salary and performance-based bonuses aligned with JP Morgan Chase standards
• Comprehensive health, dental, and vision insurance coverage for employees and dependents
• Retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee wellness programs including gym memberships and mental health support
• Flexible work arrangements and hybrid options for work-life balance
• Global mobility opportunities within JP Morgan Chase's international network

JP Morgan Chase is an equal opportunity employer.