Trade & Working Capital Operations - Specialty Product Specialist IV (Senior Team Member) – APAC Shift

Location: National Capital Region, Philippines

Job Family: Specialty Product

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client-focused solutions. As a Trade & Working Capital Operations - Specialty Product Specialist IV (Senior Team Member) – APAC Shift, you will play a pivotal role in our Operations division, processing intricate trade transactions for our multinational clients across the Asia-Pacific region. Based in the National Capital Region, Philippines, this position involves managing specialty products such as letters of credit, trade guarantees, and working capital financing, ensuring seamless execution during critical APAC hours. You will contribute to our commitment to operational excellence, helping clients navigate complex global trade environments while upholding the highest standards of compliance and efficiency. In this senior team member role, you will handle end-to-end processing of trade and working capital activities, from document verification to settlement, collaborating with global stakeholders to mitigate risks and optimize liquidity. Your expertise will be essential in resolving escalated issues, supporting structured trade solutions, and driving process enhancements that align with JP Morgan Chase's robust risk management framework. Working in a dynamic shift environment, you will leverage your deep knowledge of international trade regulations like UCP 600 to deliver accurate, timely services that strengthen client relationships and support our firm's position as a trusted partner in financial services. We value professionals who thrive in a collaborative, high-performance culture. As part of our team, you will have opportunities for career growth within JP Morgan Chase's expansive network, benefiting from world-class training and exposure to cutting-edge financial technologies. Join us to make a meaningful impact on global trade operations and advance your career in one of the world's most influential financial institutions.

Key Responsibilities

• Process and validate trade transactions, including letters of credit, guarantees, and documentary collections for global clients
• Monitor and manage working capital solutions, ensuring compliance with internal policies and regulatory requirements
• Collaborate with cross-functional teams to resolve discrepancies in trade documentation and escalate complex issues
• Perform quality checks and reconciliations on specialty product transactions during APAC shift hours
• Support client inquiries related to trade finance products, providing timely and accurate responses
• Contribute to process improvements and operational efficiencies in trade operations
• Ensure adherence to anti-money laundering (AML) and know-your-customer (KYC) standards
• Analyze transaction data to identify potential risks and opportunities in working capital management
• Assist in training and onboarding new team members on specialty product procedures
• Maintain accurate records and generate reports on trade activity for senior management review

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field
• Minimum of 5 years of experience in trade finance operations or working capital management
• Strong knowledge of international trade regulations, including UCP 600 and ISBP
• Proficiency in processing complex trade transactions for global clients
• Experience working in a shift-based environment, particularly APAC time zone
• Ability to handle high-volume transactions with accuracy and efficiency
• Fluency in English; additional languages such as Mandarin or Japanese are advantageous

Preferred Qualifications

• Advanced certification in trade finance (e.g., Certified Trade Finance Professional - CTFP)
• Prior experience with JP Morgan Chase systems or similar banking platforms
• Familiarity with supply chain finance and structured trade products
• Demonstrated leadership in team settings or mentoring junior staff
• Experience in risk assessment for trade and working capital operations

Required Skills

• Expertise in trade finance instruments and working capital optimization
• Proficiency in banking software such as SWIFT and treasury management systems
• Strong analytical skills for transaction review and risk identification
• Excellent attention to detail and accuracy in high-pressure environments
• Effective communication skills for client and team interactions
• Knowledge of APAC regulatory frameworks and international trade laws
• Problem-solving abilities to handle complex operational challenges
• Time management skills for shift-based operations
• Team collaboration and leadership in a global setting
• Data reconciliation and reporting using Excel and financial tools
• Adaptability to evolving financial products and technologies
• Customer service orientation for resolving client trade issues
• Understanding of supply chain finance and commodity trading
• Risk management and compliance awareness
• Multitasking in a fast-paced financial services environment

Benefits

• Competitive base salary with performance-based bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Paid time off, including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• Flexible work arrangements and wellness initiatives
• Global mobility opportunities within JP Morgan Chase

JP Morgan Chase is an equal opportunity employer.