U.S. Custody Product Manager - Vice President

Location: New York, NY, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client-focused solutions. As a U.S. Custody Product Manager - Vice President, you will play a pivotal role in our Corporate & Investment Bank division, specifically within the Custody and Fund Services team. Based in our state-of-the-art office in New York, NY, you will drive the evolution of our custody products, which are essential for institutional clients managing trillions in assets. This position offers the opportunity to shape the future of asset servicing in a dynamic, high-stakes environment where precision, innovation, and regulatory expertise are paramount. In this role, you will lead the strategic development of U.S. custody offerings, including safekeeping of securities, collateral management, and integrated reporting solutions tailored to hedge funds, pension plans, and asset managers. You will collaborate closely with technology, operations, and front-office teams to launch new features, such as automated reconciliation tools and ESG-compliant custody services, while ensuring seamless integration with JP Morgan's broader ecosystem. Your work will directly impact client retention and revenue growth, leveraging data analytics to anticipate market needs and regulatory shifts in the evolving landscape of global finance. We seek a seasoned professional with a passion for financial product innovation and a deep understanding of U.S. custody regulations. At JP Morgan Chase, you will thrive in a collaborative culture that values diverse perspectives and rewards bold ideas. Join us to advance your career while contributing to solutions that power the world's financial markets.

Key Responsibilities

• Develop and execute the product strategy for U.S. Custody services, aligning with JP Morgan Chase's broader asset and wealth management goals
• Collaborate with sales, operations, and technology teams to enhance custody product offerings, including fund accounting and securities settlement
• Analyze market trends, client feedback, and regulatory changes to identify opportunities for product innovation in custody solutions
• Lead the end-to-end product lifecycle, from ideation and prototyping to launch and ongoing optimization
• Manage stakeholder relationships with institutional clients, ensuring custody products meet their needs for safekeeping, reporting, and reconciliation
• Drive revenue growth by identifying new custody services, such as ESG-integrated custody or digital asset custody
• Oversee risk assessment and compliance for custody products, ensuring adherence to U.S. financial regulations
• Mentor junior product managers and contribute to the development of best practices within JP Morgan's Custody team
• Monitor key performance metrics (KPIs) for custody products and implement improvements to enhance client satisfaction and operational efficiency

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field; advanced degree (MBA or Master's in Finance) preferred
• Minimum of 8-10 years of experience in product management, custody services, or related areas within the financial services industry
• Deep knowledge of U.S. custody operations, including securities lending, collateral management, and regulatory compliance (e.g., SEC, OCC rules)
• Proven track record of leading cross-functional teams in developing and launching financial products
• Strong understanding of global custody markets and emerging trends in asset servicing
• Experience with agile methodologies and product lifecycle management in a banking environment

Preferred Qualifications

• CFA or FRM certification
• Prior experience at a major global bank like JP Morgan Chase in custody or asset management
• Familiarity with technology integration in custody platforms, such as blockchain or AI-driven analytics
• International exposure to custody services in multiple jurisdictions

Required Skills

• Product strategy and roadmap development
• Financial markets and custody operations expertise
• Regulatory compliance in banking (SEC, OCC)
• Cross-functional team leadership
• Client relationship management
• Data analysis and market research
• Agile project management
• Risk assessment and mitigation
• Strategic thinking and innovation
• Communication and presentation skills
• Problem-solving in complex financial environments
• Technical proficiency in financial software (e.g., custody platforms like BNY or State Street systems)
• Stakeholder engagement
• Business acumen in asset management

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, such as tuition reimbursement and access to internal training programs
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at JP Morgan Chase offices
• Flexible work arrangements, including hybrid options in New York

JP Morgan Chase is an equal opportunity employer.