User Interface Product Manager, Vice President

Location: New York, NY, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of financial innovation, delivering world-class digital experiences to millions of clients worldwide. As a User Interface Product Manager, Vice President, you will play a pivotal role in shaping the user interfaces that power our banking platforms, from mobile apps to web portals. This position requires a deep commitment to understanding customer needs in the dynamic financial services industry, leveraging your advanced expertise in product development, design, and data analytics to create intuitive, secure, and compliant interfaces that drive client engagement and business growth. Based in our New York, NY office, you will lead initiatives that enhance the user journey for retail, commercial, and investment banking clients, ensuring our products remain competitive in a rapidly evolving fintech landscape. In this leadership role, you will collaborate closely with multidisciplinary teams including designers, engineers, data scientists, and compliance experts to define and execute product strategies. Your responsibilities will span the full product lifecycle, from gathering user insights through analytics and research to prioritizing features that address key pain points like transaction speed and data security. You will champion agile practices to deliver high-impact UI enhancements, such as personalized dashboards and accessible navigation tools, while navigating the complexities of financial regulations to mitigate risks. By analyzing user behavior data and conducting iterative testing, you will optimize interfaces to boost metrics like adoption rates and satisfaction scores, directly contributing to JP Morgan Chase's mission of empowering clients with seamless financial solutions. We seek a visionary leader who thrives in a collaborative, high-stakes environment and is passionate about leveraging technology to solve real-world financial challenges. This role offers the opportunity to influence strategic decisions at one of the world's largest financial institutions, with exposure to cutting-edge tools and global projects. If you have a proven track record of delivering user-centric products in finance or tech, join us to innovate and lead the next generation of banking experiences at JP Morgan Chase.

Key Responsibilities

• Lead the development and enhancement of user interfaces for JP Morgan Chase's digital banking platforms, ensuring seamless and intuitive experiences for retail and institutional clients
• Collaborate with design, engineering, and data teams to define product roadmaps that align with business objectives and customer needs in the financial services landscape
• Conduct user research and analyze data analytics to identify pain points and opportunities for UI improvements, driving higher engagement and satisfaction
• Manage the end-to-end product lifecycle, from ideation through launch and iteration, while adhering to financial industry regulations and security standards
• Partner with stakeholders across JP Morgan Chase to prioritize features that enhance user accessibility and compliance in mobile and web applications
• Utilize A/B testing and performance metrics to optimize UI elements, contributing to key performance indicators like user retention and transaction efficiency
• Mentor junior product managers and foster a culture of innovation within the team, focusing on cutting-edge technologies like AI-driven personalization in finance
• Monitor competitive landscapes in fintech to incorporate best practices into JP Morgan Chase's product offerings
• Ensure all UI developments meet accessibility standards (e.g., WCAG) and support diverse user bases in global financial markets

Required Qualifications

• Bachelor's degree in Computer Science, Business, Design, or a related field; advanced degree (MBA or Master's) preferred
• 8+ years of experience in product management, with a focus on user interface design and development in financial services or technology sectors
• Proven track record of leading cross-functional teams to deliver user-centric digital products in a fast-paced environment
• Strong understanding of agile methodologies and product lifecycle management
• Experience with data analytics tools and interpreting user behavior data to inform product decisions
• Knowledge of regulatory requirements in the financial industry, such as data privacy and compliance standards (e.g., GDPR, SEC regulations)

Preferred Qualifications

• Experience working at a major financial institution or fintech company
• Familiarity with UI/UX design principles and tools like Figma, Sketch, or Adobe XD
• Background in leading A/B testing and user research initiatives
• Certification in product management (e.g., Certified Scrum Product Owner) or UX design

Required Skills

• Product management expertise
• UI/UX design principles
• Data analytics and interpretation
• Agile and Scrum methodologies
• Cross-functional team leadership
• User research and testing
• Financial services knowledge
• Regulatory compliance awareness
• Stakeholder communication
• Problem-solving and decision-making
• Technical proficiency in tools like Jira, Confluence, or Tableau
• A/B testing and experimentation
• Innovation and adaptability
• Project management
• Customer empathy and focus

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, such as tuition reimbursement and access to internal training programs
• Employee stock purchase plan and other financial wellness benefits
• On-site fitness centers, wellness programs, and mental health support
• Flexible work arrangements, including hybrid options in New York, NY

JP Morgan Chase is an equal opportunity employer.