Vice President Agility Lead Payments Technology Digital Channels

Location: Palo Alto, CA, United States

Job Family: Agility

About the Role

At JP Morgan Chase, we are at the forefront of financial innovation, and our Payments Technology and Digital Channels team is pivotal in delivering seamless, secure digital experiences for millions of global customers. As a Vice President Agility Lead, you will spearhead the implementation of Agile practices within this dynamic group, enhancing team collaboration and accelerating the development of cutting-edge payment solutions. Based in our state-of-the-art Palo Alto office, you will work in a collaborative environment that blends Silicon Valley innovation with the stability of a leading global bank, driving high-performance outcomes in a regulated industry. Your role will involve leading Agile transformation initiatives, coaching squads on Scrum and Kanban methodologies, and ensuring alignment with JP Morgan's strategic goals in digital payments. You will facilitate key ceremonies, remove blockers, and foster a culture of continuous improvement, all while navigating the complexities of financial services compliance and security. By mentoring engineers, product managers, and executives, you will help scale Agile across the organization, contributing to faster time-to-market for innovative features like real-time payments and mobile banking enhancements. This position offers the opportunity to impact JP Morgan Chase's position as a leader in fintech, working with diverse teams on projects that redefine global finance. If you thrive in fast-paced settings and have a passion for Agile excellence in payments technology, join us to build the future of banking.

Key Responsibilities

• Lead and mentor Agile teams within JP Morgan Chase's Payments Technology and Digital Channels division, fostering a culture of collaboration and continuous improvement
• Facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and reviews to ensure efficient delivery of innovative payment solutions
• Drive the adoption of Agile best practices across squads, promoting high-performance delivery of digital channel enhancements for global banking clients
• Collaborate with product owners, engineers, and stakeholders to align Agile processes with business objectives in the financial services sector
• Identify and mitigate impediments to team velocity, optimizing workflows for payments technology projects under tight regulatory timelines
• Coach senior leaders on Agile principles to scale practices enterprise-wide at JP Morgan Chase
• Monitor and report on Agile metrics such as velocity, burndown charts, and team health to support data-driven decisions
• Integrate Agile methodologies with emerging technologies like AI and blockchain in digital payments
• Ensure compliance with JP Morgan's risk management and security standards within Agile frameworks

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; Master's degree preferred
• 8+ years of experience in Agile methodologies, including Scrum and Kanban, within technology or financial services environments
• Proven track record as an Agile Coach or Lead, successfully implementing Agile practices in large-scale organizations
• Deep knowledge of payments technology and digital channels, with experience in financial services innovation
• Strong understanding of regulatory compliance in banking, such as PCI-DSS and GDPR, applied to Agile delivery
• Experience leading cross-functional teams in high-stakes, fast-paced settings at a global financial institution

Preferred Qualifications

• Certified Scrum Master (CSM), SAFe Agilist, or equivalent Agile certification from recognized bodies
• Prior experience at a major bank like JP Morgan Chase, focusing on digital payments or fintech solutions
• Advanced degree or MBA with a focus on technology management or financial systems
• Familiarity with DevOps practices and tools integrated with Agile frameworks in payments ecosystems

Required Skills

• Expertise in Agile frameworks (Scrum, Kanban, SAFe)
• Strong facilitation and coaching abilities
• Knowledge of payments processing and digital banking technologies
• Proficiency in Agile tools like Jira, Confluence, and Azure DevOps
• Excellent communication and stakeholder management skills
• Analytical mindset for metrics and process optimization
• Understanding of financial regulations and compliance in tech delivery
• Leadership in cross-functional team environments
• Problem-solving in high-pressure financial services contexts
• Adaptability to innovative fintech trends
• Technical acumen in software development lifecycles
• Emotional intelligence for team motivation
• Project management certification experience
• Data visualization for Agile reporting

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and Agile certification support
• Employee stock purchase plan and financial wellness programs
• On-site fitness centers and wellness initiatives at Palo Alto location
• Flexible hybrid work arrangements with modern office amenities

JP Morgan Chase is an equal opportunity employer.