Vice President, Business Intelligence Lead – HR Data & Analytics

Location: Wilmington, DE, United States

Job Family: Analytics Solutions & Delivery

About the Role

At JP Morgan Chase, we are at the forefront of financial services innovation, and our HR Data & Analytics team plays a pivotal role in leveraging data to drive people strategies that support our global operations. As Vice President, Business Intelligence Lead – HR Data & Analytics, you will spearhead the management of BI solutions and champion the adoption of cutting-edge cloud-based tools to empower data-driven decisions in talent acquisition, employee engagement, and workforce planning. Based in our Wilmington, DE office, this role within the Analytics Solutions & Delivery category offers the opportunity to influence HR strategies that align with our commitment to excellence in banking and financial services. In this leadership position, you will collaborate closely with HR executives, IT partners, and business units to design and implement BI frameworks that deliver actionable insights into key metrics such as diversity & inclusion, retention rates, and compliance readiness. You will lead the transition to cloud analytics platforms, ensuring scalability and security for sensitive HR data in a regulated financial environment. By fostering a culture of analytics adoption, you will enable teams to harness tools like Tableau and AWS to uncover trends that enhance operational efficiency and support JP Morgan Chase's risk management and growth objectives. Success in this role requires a blend of technical expertise and strategic vision, with a focus on mentoring teams and driving measurable outcomes. You will navigate complex stakeholder dynamics, manage projects from ideation to deployment, and contribute to thought leadership in HR analytics within the financial sector. Join us to make a lasting impact on one of the world's leading financial institutions, where your work will directly contribute to building a resilient and innovative workforce.

Key Responsibilities

• Lead the management and optimization of BI solutions for HR Data & Analytics, ensuring seamless integration with JP Morgan Chase's enterprise systems
• Drive the adoption and implementation of new cloud-based tools, including migration strategies from on-premise to cloud environments like AWS
• Collaborate with HR business partners, IT teams, and senior leadership to identify analytics needs and deliver actionable insights for talent management and workforce strategy
• Develop and maintain data models, dashboards, and reports that support financial services-specific metrics, such as employee productivity in risk and compliance areas
• Oversee data quality, governance, and security protocols to ensure compliance with regulatory standards in the banking sector
• Mentor and lead a team of analysts, fostering a culture of innovation and continuous improvement in HR analytics practices
• Conduct stakeholder training and change management initiatives to promote widespread use of BI tools across the organization
• Analyze HR data trends to provide strategic recommendations that enhance operational efficiency and support JP Morgan Chase's global business objectives
• Monitor and report on key performance indicators (KPIs) related to BI tool adoption and ROI, presenting findings to executive leadership
• Stay abreast of emerging technologies and industry best practices in financial services analytics to recommend enhancements

Required Qualifications

• Bachelor's degree in Computer Science, Data Analytics, Business Intelligence, or a related field; Master's degree preferred
• 8+ years of experience in business intelligence, data analytics, or HR technology roles within the financial services industry
• Proven track record of leading BI solutions implementation and management in a large-scale enterprise environment
• Strong understanding of cloud-based analytics platforms such as AWS, Azure, or Google Cloud, with hands-on experience in migration projects
• Experience in HR data management, including talent analytics, workforce planning, and compliance with financial regulations like GDPR and SOX
• Demonstrated ability to drive adoption of new technologies through stakeholder engagement and change management
• Excellent project management skills, with experience using Agile methodologies in cross-functional teams

Preferred Qualifications

• Experience working at a major financial institution like JP Morgan Chase or similar, with knowledge of banking-specific HR challenges
• Certification in BI tools such as Tableau, Power BI, or Looker
• Background in developing data governance frameworks for sensitive HR and financial data
• Familiarity with machine learning applications in HR analytics, such as predictive modeling for employee retention
• Advanced degree or MBA with a focus on data-driven decision making in finance

Required Skills

• Proficiency in BI tools like Tableau, Power BI, or QlikView for dashboard development
• Expertise in SQL, Python, or R for data querying and analysis
• Knowledge of cloud platforms (AWS, Azure) and ETL processes
• Strong data visualization and storytelling skills to communicate insights
• Experience with HRIS systems like Workday or SAP SuccessFactors
• Project management and Agile/Scrum methodologies
• Analytical thinking and problem-solving in complex datasets
• Stakeholder management and cross-functional collaboration
• Understanding of data privacy regulations (GDPR, CCPA) in finance
• Leadership and team mentoring abilities
• Change management and training facilitation
• Familiarity with machine learning basics for predictive analytics
• Excellent verbal and written communication skills
• Attention to detail in data governance and quality assurance
• Adaptability to fast-paced financial services environment

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and access to internal training programs
• Employee stock purchase plan and other financial wellness benefits
• Wellness programs with gym memberships and mental health support
• Flexible work arrangements, including hybrid options in Wilmington, DE

JP Morgan Chase is an equal opportunity employer.