Vice President, Chase Home Lending Competitor Intelligence

Location: Jacksonville, FL, United States

Job Family: Business Analysis

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a strong commitment to innovation in home lending. As Vice President, Chase Home Lending Competitor Intelligence, you will play a pivotal role in supporting our Home Lending Originations and Servicing divisions by leading the development and management of a robust competitor intelligence program. This position, based in Jacksonville, FL, requires a strategic thinker who can dissect complex market dynamics and translate them into actionable insights that drive competitive advantage in the mortgage industry. You will report to senior leadership within the Business Analysis team and collaborate across functions to ensure our offerings remain ahead of industry peers like Wells Fargo, Bank of America, and emerging fintech players. Your core responsibilities will include spearheading the creation of intelligence frameworks that monitor competitors' product launches, pricing strategies, customer acquisition tactics, and servicing innovations. Leveraging tools like advanced analytics platforms and industry databases, you will identify trends such as shifts in interest rates, regulatory impacts from bodies like the CFPB, and technological advancements in digital lending. By producing high-impact reports and dashboards, you will empower teams to refine origination processes, optimize servicing efficiency, and mitigate risks, all while adhering to JP Morgan Chase's stringent ethical and compliance standards. This role demands a blend of analytical prowess and business savvy, with opportunities to influence firm-wide strategies that serve millions of customers. At JP Morgan Chase, we value diverse perspectives and invest in your growth through our renowned training programs and career mobility paths. Join us to contribute to a team that's redefining home lending excellence in a dynamic financial landscape.

Key Responsibilities

• Lead the design, implementation, and ongoing management of a comprehensive competitor intelligence program for Chase Home Lending Originations and Servicing
• Conduct in-depth analysis of competitors' strategies, products, pricing, and market positioning in the home lending space
• Develop actionable insights and reports to inform business strategy, product development, and risk management decisions
• Collaborate with cross-functional teams including sales, product, and compliance to integrate intelligence into operational workflows
• Monitor regulatory changes, market trends, and emerging technologies impacting home lending competitors
• Build and maintain relationships with external data providers and industry experts for enhanced intelligence gathering
• Mentor junior analysts and ensure the program's alignment with JP Morgan Chase's risk and compliance standards
• Present findings to senior leadership, including executive summaries and strategic recommendations
• Utilize advanced analytics to forecast competitor moves and identify opportunities for Chase Home Lending differentiation

Required Qualifications

• Bachelor's degree in Business, Finance, Economics, or a related field; Master's degree preferred
• 8+ years of experience in competitor intelligence, market research, or strategic analysis within the financial services industry
• Proven track record in leading intelligence programs for lending or mortgage sectors
• Strong understanding of home lending originations, servicing, and regulatory environments
• Experience with data analytics tools and competitive benchmarking methodologies
• Ability to manage cross-functional teams and influence senior stakeholders

Preferred Qualifications

• MBA or advanced degree in Finance or Analytics
• Prior experience at a major financial institution like JP Morgan Chase
• Knowledge of mortgage industry trends and fintech disruptions
• Certification in competitive intelligence (e.g., SCIP membership)
• Experience with AI-driven market intelligence tools

Required Skills

• Competitive intelligence analysis
• Market research methodologies
• Data analytics and visualization (e.g., Tableau, Power BI)
• Financial modeling and forecasting
• Strategic planning and business acumen
• Regulatory knowledge in banking and lending
• Project management
• Stakeholder communication and presentation skills
• Leadership and team management
• Proficiency in Microsoft Office Suite (Excel, PowerPoint)
• SQL and database querying
• Critical thinking and problem-solving
• Adaptability to fast-paced environments
• Attention to detail
• Ethical judgment in handling sensitive intelligence data

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company match up to 6%
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Employee stock purchase plan and financial wellness programs
• On-site fitness centers and wellness initiatives at JP Morgan Chase locations
• Hybrid work flexibility and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.