Vice President, ConnectWealth Program Management Office (PMO)

Location: LONDON, United Kingdom

Job Family: Product Specialist

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.9 trillion and operations worldwide. Join our ConnectWealth team as a Vice President in the Program Management Office (PMO) based in London. In this pivotal role, you will drive the strategic execution of ConnectWealth, our innovative platform designed to empower wealth advisors and clients with seamless digital tools for portfolio management, advisory services, and personalized financial insights. As a key member of the PMO, you will report to the Head of Wealth Management Operations and collaborate with elite teams across product development, technology, and compliance to deliver transformative solutions in a highly regulated environment. Your primary focus will be on leading complex programs that enhance ConnectWealth's capabilities, ensuring alignment with JPMorgan Chase's commitment to innovation and client-centric wealth management. This includes overseeing program governance, resource optimization, and risk management while fostering a culture of agility and excellence. You will engage with senior stakeholders to define priorities, track progress against milestones, and implement data-driven improvements that drive business growth and operational efficiency in the competitive financial services landscape. The ideal candidate thrives in a dynamic, global setting and brings deep expertise in financial product management. At JPMorgan Chase, we value diverse perspectives and offer unparalleled opportunities for professional growth, including exposure to cutting-edge fintech initiatives. This role not only positions you at the forefront of wealth management evolution but also contributes to our mission of enabling clients to achieve their financial goals through trusted, innovative services.

Key Responsibilities

• Lead the ConnectWealth PMO, overseeing the end-to-end delivery of program initiatives to enhance wealth management solutions for high-net-worth clients
• Develop and maintain program roadmaps, timelines, and budgets in alignment with JP Morgan Chase's strategic objectives
• Collaborate with product, technology, and compliance teams to ensure seamless integration of new features and regulatory adherence
• Identify and mitigate risks across ConnectWealth programs, providing regular status updates to senior leadership
• Drive cross-functional coordination between London-based teams and global stakeholders to optimize resource allocation
• Monitor program performance using KPIs and analytics, implementing continuous improvement measures
• Facilitate stakeholder engagement sessions to gather requirements and align on priorities for wealth advisory tools
• Support the rollout of digital enhancements in ConnectWealth, including client portal upgrades and data analytics capabilities
• Ensure all program activities comply with JP Morgan Chase's risk management framework and industry standards
• Mentor junior PMO staff and contribute to the development of best practices within the wealth management division

Required Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field; advanced degree (MBA or equivalent) preferred
• Minimum of 8-10 years of experience in program management, project management, or product development within the financial services industry
• Proven track record in managing complex programs in wealth management or digital banking platforms
• Strong understanding of regulatory requirements in the UK and EU financial sectors, including GDPR and FCA guidelines
• Experience leading cross-functional teams in a global banking environment
• Proficiency in project management methodologies such as Agile, Scrum, or Waterfall
• Excellent communication and stakeholder management skills with experience reporting to senior executives

Preferred Qualifications

• Experience with wealth management platforms or fintech integrations at a major bank
• Certification in PMP, PRINCE2, or similar project management credentials
• Knowledge of digital transformation initiatives in asset management or advisory services
• Prior exposure to JP Morgan Chase's internal processes or similar large-scale financial institutions
• Fluency in additional European languages to support international stakeholder engagement

Required Skills

• Program and project management expertise
• Financial services domain knowledge
• Regulatory compliance awareness (FCA, GDPR)
• Agile and Scrum methodologies
• Stakeholder management and communication
• Risk assessment and mitigation
• Budgeting and financial forecasting
• Cross-functional team leadership
• Data analytics and KPI tracking
• Digital transformation in wealth management
• Problem-solving and decision-making
• Strategic planning and roadmap development
• Technical proficiency in tools like Jira, MS Project, or similar
• Adaptability in a fast-paced banking environment
• Interpersonal skills for executive reporting

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance coverage
• Generous retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness benefits
• Hybrid work model with flexibility for work-life balance in London
• Access to on-site fitness centers, wellness programs, and employee assistance services

JP Morgan Chase is an equal opportunity employer.