Vice President, Lending Innovation Program Manager

Location: Wilmington, DE, United States

Job Family: Product Management

About the Role

At JPMorgan Chase, we are at the forefront of financial innovation, redefining how clients access lending solutions in a digital-first world. As Vice President, Lending Innovation Program Manager, you will lead the Alternative Lending team in Wilmington, DE, driving the successful delivery of groundbreaking products that expand access to credit through alternative models like digital wallets, embedded finance, and AI-enhanced underwriting. Partnering closely with product owners, engineering leads, and risk experts, you will navigate the complexities of building scalable solutions within our robust regulatory framework, ensuring they align with our commitment to responsible banking and client trust. In this pivotal role, you will spearhead program management for high-impact initiatives, from concept validation to market launch, while fostering a culture of innovation within one of the world's largest financial institutions. Your leadership will involve coordinating multidisciplinary teams to overcome challenges in data integration, compliance hurdles, and competitive pressures in the evolving lending landscape. By leveraging JPMorgan Chase's vast resources and global network, you will contribute to products that empower millions of consumers and businesses, enhancing financial inclusion and operational efficiency. We seek a strategic thinker with a passion for fintech who can balance bold innovation with prudent risk management. This position offers the opportunity to shape the future of lending at JPMorgan Chase, collaborating with top-tier talent in a supportive environment that values diversity, professional growth, and work-life balance. Join us in Wilmington, DE, to make a lasting impact on the financial services industry.

Key Responsibilities

• Lead the Alternative Lending team, overseeing the end-to-end delivery of innovative lending products in partnership with product, engineering, and compliance teams
• Collaborate with senior stakeholders to define program roadmaps, prioritize features, and align initiatives with JPMorgan Chase's strategic goals in consumer and commercial banking
• Manage complex program timelines, budgets, and resources to ensure on-time, high-quality launches of new alternative lending solutions
• Identify and mitigate risks associated with product builds, including regulatory compliance, data privacy, and operational challenges in the financial services landscape
• Drive innovation by exploring emerging technologies like AI, blockchain, and open banking to enhance lending experiences for clients
• Facilitate cross-functional workshops and agile ceremonies to foster collaboration and resolve impediments in product development
• Monitor program performance using KPIs such as adoption rates, ROI, and customer satisfaction, providing regular updates to executive leadership
• Mentor junior team members and build a high-performing culture within the innovation program
• Stay abreast of industry trends in alternative lending and represent JPMorgan Chase in external forums or partnerships
• Ensure all program activities adhere to JPMorgan Chase's risk management frameworks and ethical standards

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field; advanced degree (MBA or equivalent) preferred
• 8+ years of experience in product management, program management, or innovation roles within financial services, with a focus on lending or alternative financing products
• Proven track record of leading cross-functional teams in delivering complex product builds from ideation to launch in a regulated environment
• Deep understanding of alternative lending models, including fintech integrations, peer-to-peer lending, and digital credit solutions
• Experience with agile methodologies and project management tools such as Jira, Confluence, or Microsoft Project
• Strong knowledge of financial regulations (e.g., Dodd-Frank, CFPB guidelines) and risk management in banking
• Ability to thrive in a fast-paced, high-stakes environment at a global financial institution like JPMorgan Chase

Preferred Qualifications

• Experience working at a major bank or fintech company with exposure to consumer or commercial lending innovations
• Certification in Project Management (PMP) or Product Management (e.g., CSPO)
• Background in data analytics or AI-driven lending decisioning
• Prior leadership role in innovation programs or accelerators within the financial sector
• Familiarity with JPMorgan Chase's internal tools and processes for product development

Required Skills

• Product roadmap development
• Agile and Scrum methodologies
• Stakeholder management and communication
• Financial modeling and ROI analysis
• Risk assessment in regulated industries
• Cross-functional team leadership
• Innovation and ideation facilitation
• Data-driven decision making
• Regulatory compliance knowledge (e.g., FCRA, ECOA)
• Project management tools (Jira, Asana)
• Analytical problem-solving
• Customer-centric design thinking
• Technical aptitude for fintech integrations
• Strategic planning and execution
• Adaptability in dynamic environments

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's internal training programs and tuition reimbursement
• Employee stock purchase plan and financial wellness resources
• On-site fitness centers and wellness programs at select locations
• Flexible work arrangements and hybrid options in Wilmington, DE

JP Morgan Chase is an equal opportunity employer.