Vice President of Product - Payments Platform

Location: New York, NY, United States

Job Family: Product Management

About the Role

At JPMorgan Chase, we are at the forefront of redefining the future of financial services, and we're seeking a visionary Vice President of Product - Payments Platform to drive the creation of next-generation ecommerce payment experiences. In this pivotal role, you will lead the development of groundbreaking 0-to-1 payment products that empower merchants and consumers with seamless, secure, and innovative transaction solutions. Based in our dynamic New York office, you will collaborate with elite teams across technology, risk, and business lines to build platforms that handle billions in daily transactions, leveraging JPMorgan's unparalleled scale and expertise in global payments. As a key leader in our Product Management team, your responsibilities will span from defining strategic roadmaps to executing launches that integrate cutting-edge technologies like real-time payments and digital wallets. You will navigate the complexities of the financial services industry, ensuring all products adhere to stringent regulatory standards while delivering exceptional user value. This role offers a rare opportunity to shape the ecommerce payments landscape at one of the world's largest banks, influencing how businesses and individuals interact with money in the digital age. We value innovation, integrity, and collaboration at JPMorgan Chase, and this position is ideal for a seasoned product leader passionate about fintech disruption. Join us to not only build products but to transform the payments ecosystem, fostering economic growth and financial inclusion on a global scale.

Key Responsibilities

• Lead the ideation, development, and launch of innovative 0-to-1 payment products for JP Morgan Chase's ecommerce platform, enhancing merchant and consumer experiences
• Define product vision, roadmap, and strategy aligned with business goals in the competitive financial services landscape
• Collaborate with engineering and design teams to build scalable, secure payment solutions compliant with industry regulations
• Conduct market research and competitive analysis on payment technologies to identify opportunities for differentiation
• Drive cross-functional partnerships with internal stakeholders, including risk, compliance, and treasury teams, to ensure seamless integration
• Analyze user data and metrics to iterate on product features, optimizing for transaction speed, security, and conversion rates
• Mentor junior product managers and contribute to the broader product strategy for JP Morgan's payments portfolio
• Engage with external partners and clients to gather requirements and validate product-market fit in ecommerce ecosystems
• Monitor emerging trends in fintech, such as real-time payments and tokenization, to inform future product innovations

Required Qualifications

• Bachelor's degree in Computer Science, Finance, Business Administration, or a related field; MBA or advanced degree preferred
• 8+ years of experience in product management, with at least 5 years focused on payments, fintech, or ecommerce platforms
• Proven track record of launching 0-to-1 products in the financial services industry, particularly in digital payments or transaction processing
• Deep understanding of payment ecosystems, including ACH, RTP, card networks, and emerging technologies like blockchain or real-time payments
• Experience working in a large-scale financial institution with regulatory compliance requirements such as PCI-DSS, GDPR, and SOX
• Strong analytical skills with proficiency in data-driven decision making using tools like SQL, Tableau, or similar
• Ability to collaborate cross-functionally with engineering, design, compliance, and sales teams in a fast-paced environment

Preferred Qualifications

• Experience at a major bank or fintech company like JPMorgan Chase, Visa, or Stripe, building scalable payment solutions
• Knowledge of global payment regulations and trends in open banking, ISO 20022, and digital wallets
• Prior leadership of product teams in agile environments, with a focus on ecommerce integrations
• Familiarity with AI/ML applications in fraud detection and personalized payment experiences

Required Skills

• Product roadmap development and prioritization
• Payments technology expertise (e.g., APIs, gateways, processors)
• Agile methodologies and Jira/Confluence proficiency
• Data analysis and visualization (SQL, Excel, Tableau)
• Regulatory compliance in financial services (PCI, AML)
• Cross-functional leadership and stakeholder management
• Market research and competitive intelligence
• User experience design principles for digital products
• Technical acumen in cloud platforms (AWS, Azure)
• Problem-solving in high-stakes financial environments
• Communication and presentation skills for executive audiences
• Fraud prevention and risk assessment knowledge
• Ecommerce integration experience (e.g., Shopify, Magento)
• Innovation mindset for 0-to-1 product creation

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JPMorgan Chase's internal training programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness benefits
• Wellness programs including gym memberships and mental health support
• Flexible work arrangements and relocation assistance for eligible roles

JP Morgan Chase is an equal opportunity employer.