Vice President, Product Delivery, Payments

Location: New York, NY, United States

Job Family: Product Portfolio & Delivery

About the Role

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. We operate in over 100 markets, providing innovative solutions to clients across corporate, investment, and consumer banking. In our Corporate & Investment Bank division, the Product Portfolio & Delivery team plays a pivotal role in shaping the future of connected commerce. As Vice President, Product Delivery, Payments, you will oversee the delivery of cutting-edge solutions that enhance payment functionalities, driving seamless experiences for our clients in retail, wholesale, and digital commerce ecosystems. Based in our New York headquarters, this role offers the opportunity to influence high-stakes projects that integrate payments with broader financial services, leveraging JPMorgan Chase's vast infrastructure to innovate in real-time processing, fraud prevention, and global transactions. In this position, you will lead cross-functional teams to translate business needs into actionable product roadmaps, ensuring alignment with strategic goals like expanding our Chase Pay and merchant services offerings. You will champion agile delivery practices to accelerate time-to-market for features such as embedded payments and API-driven integrations, while navigating complex regulatory landscapes including anti-money laundering (AML) and data privacy standards. Your work will directly impact client satisfaction and revenue streams, as you collaborate with engineers, designers, and compliance experts to build secure, scalable solutions that set JPMorgan Chase apart in the competitive fintech arena. We seek a strategic leader passionate about payments innovation, with a blend of technical acumen and business insight to thrive in our dynamic environment. This role not only demands expertise in product lifecycle management but also the ability to foster collaboration across diverse teams, mentor emerging talent, and adapt to evolving market demands. Join JPMorgan Chase to contribute to transformative projects that redefine connected commerce, supported by our world-class resources and commitment to employee growth.

Key Responsibilities

• Lead the end-to-end delivery of product solutions for Connected Commerce, ensuring seamless integration of payment functionalities across JPMorgan Chase's platforms
• Collaborate with product, engineering, design, and compliance teams to define requirements, prioritize features, and drive agile sprints
• Oversee the enhancement of user experiences in payments, focusing on speed, security, and personalization for retail and commercial clients
• Monitor market trends in fintech and payments to identify opportunities for innovation, such as real-time settlements or embedded finance
• Manage product roadmaps, timelines, and budgets to deliver high-impact solutions that drive revenue growth and customer satisfaction
• Conduct risk assessments and ensure all payment products adhere to JPMorgan Chase's regulatory standards and internal policies
• Partner with sales and marketing teams to launch products and gather feedback for continuous improvement
• Mentor junior team members and foster a culture of innovation within the Product Portfolio & Delivery group
• Analyze performance metrics using tools like KPIs and A/B testing to optimize product delivery outcomes
• Represent the payments product line in executive meetings and contribute to strategic planning for JPMorgan Chase's commerce ecosystem

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field; advanced degree preferred
• 8+ years of experience in product management, delivery, or development within the financial services industry, with a focus on payments or commerce solutions
• Proven track record of leading cross-functional teams to deliver innovative payment products from ideation to launch
• Deep understanding of payment ecosystems, including real-time payments, digital wallets, and regulatory compliance (e.g., PCI DSS, GDPR)
• Experience with agile methodologies and product lifecycle management in a fast-paced fintech environment
• Strong knowledge of financial regulations and risk management in banking and payments
• Ability to collaborate with senior stakeholders in technology, operations, and business units

Preferred Qualifications

• MBA or Master's in Finance from a top-tier institution
• Prior experience at a major financial institution like JPMorgan Chase or similar, working on connected commerce initiatives
• Familiarity with emerging technologies such as blockchain, APIs for payment integration, or AI-driven fraud detection
• Certification in product management (e.g., PMP, CSPO) or payments (e.g., AAP)
• International experience in global payment systems and cross-border transactions

Required Skills

• Product management and delivery expertise
• Agile and Scrum methodologies
• Payments and fintech knowledge
• Regulatory compliance in finance
• Cross-functional team leadership
• Stakeholder management and communication
• Data analysis and metrics-driven decision making
• Innovation and problem-solving
• Risk assessment and mitigation
• Technical aptitude in APIs and software development
• Customer-centric design thinking
• Project budgeting and resource allocation
• Strategic planning and roadmap development
• Mentoring and team development
• Adaptability in a dynamic financial services environment

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company match
• Paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Wellness programs with gym memberships, mental health support, and employee assistance
• Flexible work arrangements, including hybrid options in New York
• Stock purchase plan and employee discounts on JPMorgan Chase financial products

JP Morgan Chase is an equal opportunity employer.