Vice President Product , Digital Channels Strategic Initiatives, Chase Travel

Location: New York, NY, United States

Job Family: Product Management

About the Role

At JP Morgan Chase, we are at the forefront of reimagining financial services through innovative digital solutions. As a Vice President of Product in Digital Channels Strategic Initiatives for Chase Travel, you will shape the future of how millions of customers discover, book, and enjoy personalized travel experiences. This role is pivotal in driving strategic products that integrate seamlessly with Chase's Ultimate Rewards ecosystem, enhancing customer loyalty and engagement in a competitive financial services landscape. You will lead end-to-end product lifecycles, from conceptualizing features that leverage AI-driven recommendations to launching scalable digital platforms that comply with stringent industry regulations. In this dynamic position based in New York, NY, you will collaborate with elite teams across engineering, data science, and marketing to build products that not only meet but exceed customer expectations. Your expertise in product management will be crucial in analyzing user behavior, iterating on travel booking interfaces, and optimizing for key metrics like conversion rates and retention. At JP Morgan Chase, you'll contribute to high-impact initiatives that align with our commitment to digital transformation, ensuring our travel offerings provide unparalleled value while upholding the highest standards of security and privacy in financial services. Joining JP Morgan Chase means becoming part of a global leader where your strategic vision can influence the lives of customers worldwide. This role offers the opportunity to mentor emerging talent, influence company-wide strategies, and grow your career in a supportive environment that values innovation and inclusivity. If you are passionate about blending technology with travel to create exceptional financial products, this is your chance to make a lasting impact.

Key Responsibilities

• Lead the development and execution of strategic product initiatives for Chase Travel's digital channels
• Manage the full product lifecycle, including ideation, roadmap planning, and post-launch optimization
• Collaborate with cross-functional teams such as engineering, design, marketing, and compliance to deliver innovative travel solutions
• Analyze market trends, customer feedback, and competitive landscapes to inform product strategy
• Drive user adoption and engagement metrics for digital travel products within the Chase ecosystem
• Partner with senior stakeholders to align product initiatives with broader JP Morgan Chase business goals
• Conduct A/B testing and data-driven experiments to enhance product features and user experience
• Ensure products meet financial services regulations and maintain high standards of security and reliability
• Mentor junior product managers and contribute to the team's strategic vision

Required Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field
• 7+ years of experience in product management, preferably in digital channels or financial services
• Proven track record of leading end-to-end product lifecycle from ideation to launch
• Strong understanding of agile methodologies and cross-functional team leadership
• Experience in the travel industry or consumer-facing digital products
• Knowledge of regulatory requirements in financial services, such as PCI compliance and data privacy

Preferred Qualifications

• MBA or advanced degree in a relevant field
• Experience working at a large financial institution like JP Morgan Chase
• Familiarity with travel booking platforms and loyalty programs
• Prior exposure to strategic initiatives in digital transformation

Required Skills

• Product roadmap development
• Agile and Scrum methodologies
• Data analytics and A/B testing
• User experience (UX) design principles
• Stakeholder management
• Financial services regulations
• Travel industry knowledge
• Cross-functional collaboration
• Strategic planning and prioritization
• Customer journey mapping
• SQL and data querying
• Jira or similar project management tools
• Problem-solving and decision-making
• Communication and presentation skills
• Innovation and adaptability

Benefits

• Competitive base salary and performance-based annual bonus
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with company match
• Generous paid time off, including vacation, sick days, and parental leave
• Professional development opportunities, including tuition reimbursement and leadership training
• Employee stock purchase plan and financial wellness programs
• On-site fitness centers, wellness stipends, and mental health support
• Chase travel perks, such as discounted bookings and priority support through Chase Ultimate Rewards

JP Morgan Chase is an equal opportunity employer.