Wholesale Lending Services Control Manager - Senior Associate

Location: Newark, DE, United States

Job Family: Control Officers

About the Role

At JP Morgan Chase, we are a leading global financial services firm with a proud history of innovation and client service. The Wholesale Lending Services Control Manager - Senior Associate role within our Corporate & Investment Bank division is pivotal in driving risk and control excellence. Based in Newark, DE, this position involves leading efforts to evaluate, enhance, and monitor operational controls across wholesale lending operations, including commercial loans, syndicated facilities, and trade finance. As a key member of the Control Officers team, you will partner with business leaders to safeguard the integrity of our lending processes while ensuring adherence to stringent regulatory standards and internal policies. This role offers the opportunity to contribute to high-impact initiatives that support JP Morgan's commitment to operational resilience and sustainable growth in a dynamic financial landscape. In this senior associate position, you will take ownership of risk identification and mitigation strategies tailored to the complexities of wholesale lending. Responsibilities include performing in-depth control assessments, analyzing key risk indicators, and developing remediation action plans to address any gaps. You will collaborate closely with cross-functional teams, including compliance, technology, and front-office stakeholders, to implement robust controls that enhance efficiency and reduce exposure to operational, credit, and regulatory risks. Leveraging your expertise in financial services regulations such as Basel III and Dodd-Frank, you will play a critical role in preparing for audits and regulatory reviews, ensuring JP Morgan maintains its reputation as a trusted partner in global finance. We seek a proactive professional passionate about risk management and control innovation. This role demands strong analytical skills, a deep understanding of lending operations, and the ability to thrive in a fast-paced environment. By joining JP Morgan Chase, you will gain access to world-class resources, mentorship from industry leaders, and opportunities to advance your career in one of the most influential financial institutions worldwide. If you are ready to drive excellence in control management and contribute to our mission of powering the progress of the global economy, we invite you to apply.

Key Responsibilities

• Lead the evaluation and enhancement of operational controls within Wholesale Lending Services to mitigate risks and ensure compliance with internal policies and external regulations
• Conduct regular risk assessments and control testing for lending processes, including loan origination, syndication, and servicing
• Monitor key risk indicators (KRIs) and control effectiveness metrics, reporting findings to senior management and the firm's Control Management team
• Collaborate with business leaders, compliance officers, and technology teams to design and implement robust control frameworks
• Identify emerging risks in wholesale lending operations and develop remediation plans to address control deficiencies
• Facilitate training and awareness programs on risk and control best practices for Wholesale Lending Services teams
• Support audit and regulatory examinations by providing documentation and insights on control processes
• Drive continuous improvement initiatives to enhance operational resilience and efficiency in lending services
• Analyze data from lending systems to detect anomalies and recommend preventive controls
• Contribute to the firm's enterprise-wide risk management strategy with a focus on wholesale banking

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Risk Management, or a related field
• Minimum of 5 years of experience in operational risk management, control testing, or internal audit within the financial services industry
• Proven track record in evaluating and enhancing operational controls in lending or wholesale banking environments
• Strong understanding of regulatory requirements such as Basel III, Dodd-Frank, and OCC guidelines applicable to wholesale lending
• Experience with risk assessment methodologies and control frameworks like COSO or RCSA (Risk and Control Self-Assessment)
• Ability to analyze complex data and identify control gaps in high-volume lending operations
• Professional certification such as CRCM (Certified Regulatory Compliance Manager) or CIA (Certified Internal Auditor)

Preferred Qualifications

• Advanced degree (MBA or Master's in Risk Management) with a focus on financial services
• Prior experience at a major financial institution like JP Morgan Chase in wholesale lending or credit operations
• Familiarity with JP Morgan's internal risk management systems and tools, such as Archer or similar GRC platforms
• Knowledge of syndicated lending, trade finance, and commercial real estate lending products
• Demonstrated leadership in cross-functional teams for control remediation projects

Required Skills

• Operational risk management
• Control framework design and testing
• Regulatory compliance in banking
• Data analysis and reporting
• Risk assessment methodologies
• Project management
• Stakeholder collaboration
• Financial services knowledge
• Problem-solving and critical thinking
• Attention to detail
• Communication (written and verbal)
• Leadership and team influence
• Proficiency in Microsoft Office Suite (Excel, PowerPoint)
• Experience with risk management software (e.g., Archer, RSA Archer)
• Understanding of lending products and processes

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance plans
• 401(k) retirement savings plan with generous company matching contributions
• Paid time off including vacation, sick days, and parental leave
• Professional development opportunities through JP Morgan's internal training programs and tuition reimbursement
• Employee stock purchase plan and other financial wellness benefits
• Wellness programs including gym memberships, mental health support, and onsite fitness facilities
• Flexible work arrangements and hybrid work options in Newark, DE

JP Morgan Chase is an equal opportunity employer.