Wholesale Payments Liquidity & Escrow Services - Project Manager

Location: Mumbai, Maharashtra, India

Job Family: Program & Project Management

About the Role

At JPMorgan Chase, we are a leading global financial services firm with a strong presence in wholesale payments and treasury solutions. The Wholesale Payments Liquidity & Escrow Services - Project Manager role in our Mumbai office is pivotal in driving operational excellence within our Treasury Services division. Reporting to the Program Management lead, you will spearhead initiatives to analyze and enhance business processes using the GLASS framework, ensuring seamless liquidity management, efficient escrow handling, and robust wholesale payments operations. This position offers the opportunity to work on high-impact projects that support our clients' global financial needs while adhering to stringent regulatory standards in the banking industry. Your primary focus will be on leading end-to-end project execution, from initial process assessment to implementation and continuous improvement. You will collaborate with diverse teams across operations, technology, risk, and compliance to identify inefficiencies in liquidity forecasting, escrow settlements, and payment processing workflows. By leveraging your expertise in financial services, you will design solutions that optimize cash flow, mitigate risks, and enhance client satisfaction. This role demands a proactive approach to stakeholder engagement, ensuring projects align with JPMorgan Chase's commitment to innovation and reliability in wholesale banking services. In this dynamic environment, you will contribute to strategic goals by integrating advanced tools and methodologies, fostering a culture of efficiency and agility. Based in Mumbai, Maharashtra, India, this position is ideal for a seasoned project manager passionate about the intersection of finance and technology. Join JPMorgan Chase to make a tangible impact on our global payments ecosystem and advance your career in one of the world's most respected financial institutions.

Key Responsibilities

• Lead and manage projects aimed at analyzing and optimizing business processes within the GLASS framework to improve efficiency in wholesale payments, liquidity, and escrow services
• Collaborate with cross-functional teams including operations, technology, and compliance to identify process gaps and implement enhancements
• Develop project plans, timelines, and budgets, ensuring alignment with JPMorgan Chase's strategic objectives in Treasury Services
• Conduct stakeholder analysis and manage expectations to drive project success in a regulated financial environment
• Monitor project risks, dependencies, and deliverables, providing regular status updates to senior leadership
• Facilitate process mapping and redesign to enhance liquidity management and escrow operations, reducing operational costs and risks
• Integrate emerging technologies such as automation and AI to streamline payments workflows
• Ensure compliance with global financial regulations and internal JPMorgan policies throughout project lifecycles
• Mentor junior team members and promote best practices in project management within the Mumbai team

Required Qualifications

• Bachelor's degree in Finance, Business Administration, Information Technology, or a related field
• Minimum of 5 years of experience in project management within the financial services industry, preferably in payments or liquidity management
• Proven track record of managing complex projects using agile or waterfall methodologies
• Strong understanding of wholesale payments, liquidity operations, and escrow services
• Experience with process analysis and improvement frameworks such as GLASS or similar
• PMP, PRINCE2, or equivalent project management certification
• Ability to work in a fast-paced, global environment with cross-functional teams

Preferred Qualifications

• Advanced degree (MBA or Master's) in Finance or related discipline
• Experience in JPMorgan Chase's Wholesale Payments or Treasury Services divisions
• Knowledge of regulatory requirements in payments and escrow (e.g., ISO 20022, AML/KYC)
• Familiarity with financial systems like SWIFT, SEPA, or real-time gross settlement (RTGS)
• Prior exposure to liquidity risk management and cash flow optimization in banking

Required Skills

• Project management methodologies (Agile, Waterfall)
• Process analysis and improvement (GLASS framework)
• Knowledge of wholesale payments and liquidity operations
• Escrow services and treasury management
• Stakeholder management and communication
• Risk assessment and mitigation
• Financial regulatory compliance (AML, KYC)
• Data analysis and reporting tools (Excel, Tableau)
• SWIFT and payment messaging standards
• Cross-functional team leadership
• Problem-solving and critical thinking
• Time management and prioritization
• Adaptability in dynamic environments
• Technical proficiency in Microsoft Project or Jira
• Strong written and verbal communication skills

Benefits

• Competitive base salary and performance-based annual bonuses
• Comprehensive health, dental, and vision insurance coverage
• Retirement savings plan with company matching contributions
• Paid time off including vacation, sick leave, and parental leave
• Professional development programs and tuition reimbursement for certifications
• Employee stock purchase plan and financial wellness resources
• On-site fitness facilities and wellness programs in Mumbai office
• Global mobility opportunities within JPMorgan Chase

JP Morgan Chase is an equal opportunity employer.