To assist and support doctors of optometry in a collaborative relationship to provide patients with optimum levels of general optometric care. Under the direct supervision of the doctor, will provide technical and support assistance to improve the efficacy and efficiency of the doctors of optometry.

• Accurately record patients medical and visual history, review and prepare other clinical information (PST, Medicare refresh, etc.) for doctor(s). Take and record patient vitals when indicated in EMR. Perform appropriate pre-testing, such as but not limited to assessing gross visual skills, extraocular muscle action and pupillary reflexes. Perform OCT, Visual Fields and Diabetic Photos. Maintain accurate records and reports as instructed by the doctor. Instill eye-drops when ordered by the doctor. Assist in therapeutic procedures such as foreign body removal.


• Receive and process phone calls and other patient communication, from patients, assess the nature of the situation and manage triage accordingly. Manage all aspects of doctor(s) schedule, including booking appointments.


• Maintain diagnostic and therapeutic instruments and equipment to insure that they are clean and accurate. Assess condition of instruments and arrange for repair and/or recalibration as necessary. Maintain instruments and medications for ophthalmic therapeutics; insure that instruments and medications are available and sterile.


• Respond to patient concerns and resolve or forward them to the proper person or area for resolution.


• Coordinate patient optometric care with optical dispensing, membership services, family practice, ophthalmology, pharmacy and other KP departments and services.


• Follow all KP policies, procedures, and behavior guidelines and standards for the treatment of members and confidentiality of their care. Perform other duties as assigned.