Addiction Medicine (AM) Counselors provide engagement, counseling, and case management services to members that are struggling with substance use disorders. AM Counselors are generalists who are flexible in their job duties serving a population that has a variety of needs including treatment for substance use disorders, co-occurring mental health disorders, and support and education for their family members. AM Counselors function within a multidisciplinary treatment team to support members that present in all phases of readiness for change.

• Provide high quality clinical services (individual, group, and family) to our members through direct assessment, diagnosis and formulation/implementation of treatment plan in outpatient or residential settings. Provide all care in accordance with accepted best practice standards and department protocols (including supervision). Conducts hospital consults as requested by clinical services manager, Clinical Director or Chief of Addiction Medicine department. Provide case management through appropriate triaging and referrals, consultation with other providers, contact with members and their families, and reporting to outside agencies.


• Document all member care in the electronic medical record in accordance with accepted medical/legal standards.


• Provide other member or department services, such as program development, in-service training, crisis intervention and supervision of members during residential activities.