• Maximize operating room utilization by appropriately booking the right type of surgery cases by priority and length of time. Open, cancel and modify physician operating room and clinic schedules.

 keep surgery schedule and wait list updated daily, adhering to the local turnaround policy and guidelines.

• Communicate changes to the appropriate personnel and other departments.
• Rebook cancelled patients as determined by physician procedures and department policies. Must be courteous, flexible, have a positive attitude with members, physicians, staff and visitors/family.
• Problem-solve issues and ability to maintain detailed records and statistics with little direction..
• Treat concerns as opportunities to improve service and ensure appropriate outcomes occur.
• Communicate effectively with consumers, co-workers and other departments in the medical offices, hospital and regional offices.
• Provide requested information as needed to all customers, internal and external; research, investigate, and problem- solve in a self-directed, empowered manner; document and report outcomes appropriately.
• Exhibit effective verbal and written communications skills in order to communicate effectively with customers, coworkers and other departments in the medical offices, hospital and throughout the California region. Work as a team member to support the Surgery Scheduling Department. 

Grade 6