Under indirect supervision, performs variety of patient registration, telephone, reception, cashiering and clerical duties; implements, maintains and assumes responsibilities of patient registration, insurance verification, notification & authorizations, and scheduling- ensuring adequate staff is available for operations; trains, orients, and monitors assigned Patient Access Services Clerk personnel and/or new employees in all duties and functions; reviews, audits, and corrects for completeness, accuracy and adherence to applicable policies and procedures as well as provides to staff and supervisor; researches and resolves problems; prepares, organizes, and conducts presentations, meetings; coordinates, plans, and monitors distribution of workload; prepares and maintains work schedules and assignments; prepares and codes timecards for managers approval, as needed; reviews, analyzes, and validates reports and other information using decision-making skills; collaborates with Financial Counselors and other team members on issues requiring shared accountability and/or decision making.

• Ensures that adequate staff is available for operations in all Patient Access Services (PAS) areas of responsibility.


• Responsible for overall admitting function of the facility/ clinic including but not limited to: registrations, insurance verification, etc.


• Prepares and maintains work schedules.


• Participates in training of personnel.


• Ensures registration data is complete and accurate.


• Participates in team meetings.


• Responsible for cash handling.


• Prepares various reports for financial teams, management and appropriate departments as needed.


• Prepares and codes timecards for each pay period for managers approval as needed.


• Performs other duties and accepts responsibility as assigned.