Oversees the completion of employee payments, reclamation, and garnishment orders by supporting the preparation and distribution of employee payments and identifying/initiating payment reclamation procedures. Supervises the upload of routine and nonroutine data. Addresses employee inquiries and internal reporting efforts by consulting with other departments to provide and gather information related to payroll. Contributes to adherence to best practices, tax regulations, union contracts, and regulation authorities to ensure compliance across payroll.

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates eam members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.


• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.


• Oversees the completion of employee payments, reclamation, and garnishment orders by: supporting the preparation and distribution of employee payments (e.g., compensation, State Disability Insurance) in case of overflow and escalated issues while also supervising the processing of garnishment orders; identifying and initiating payment reclamation procedures, including providing authorization of payments to third party feeds (e.g., deductions, taxes withheld); and leading improvement initiatives between Human Resources, Finance/Accounting, and payroll to streamline workflows and procedures related to pay reclamation and garnishment orders.


• Supports or leverages payroll data processing by: monitoring the accuracy of employee data entry of key metrics (e.g., timesheets, employee hourly rates, earned time off); reviewing data adjustments and ensuring computation sheets are up-to-date and accurate; supervising the upload of routine and nonroutine data; resolving issues related to the verified adjustments and employee data; and supporting coordination efforts with other departments to reconcile unresolved discrepancies, verification requests, and issues.


• Addresses employee inquires and internal reporting efforts by: consulting with other departments to provide and gather information related to payroll; responding to routine and complex inquiries regarding pay discrepancies, earned time off, basic tax analysis, and others raised by managers and directors; working with other departments such as HR and benefits while, beginning to provide oversight, and taking the initiative to collaborate directly with such departments to obtain information through inquiries and process it; analyzing and interpreting routine reports and requesting the development of new report templates; and identifying problematic trends or patterns within Payroll data which may result in future issues and guiding team to solve.


• Contributes to adherence of best practices, tax regulations, union contracts, and regulation authorities to ensure compliance by: monitoring current and potential changes in regulations and identifying potential impacts; providing training to staff on policies, procedures, and regulations, and ensures team adherence; and resolving issues related to the submission of routine information to regulating authorities.