The Social Work Program Manager plans, develops, implements, coordinates, directs,  and evaluates social work,policies and routines that enable residents/patients to maximize their individuality, independence and dignity and provides patients/residents with the highest practical level of physical, mental and psychosocial well-being and quality of life. Assures services will be provided in accordance with the National Association of Social Workers (NASW) Code of Ethics along with strict adherence to government regulations. Serves as liaison between facility and community to integrate services, coordinate care, and enhance relationships.  This position serves Kula Hospital and Lanai Community Hospital.

• Administers, develops, implements, and evaluates social work programs and policies. Conducts social work consultation and resource development. Plans for and participates in development activities to keep abreast of current trends in medical social work. Participates in performance improvement. Implements Quality Improvement processes. Assists with development and implementation of departments annual work-plan. Performs clinical record audits. Maintains educational record and provides evidence of competency. Supervises other social workers, social service designees, social work interns and/or volunteers.


• Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.


• Participates in preparation of evaluative assessments, social work service plans psychosocial assessment, diagnostic impressions, treatment of residents/patients including emotional/mental/behavioral disorders, and evaluation of practice effectiveness. Applies knowledge base, theoretical concepts, specific functional skills, and essential social values used to effect change in human behavior, emotional responses, and social conditions. Helps enhance or restore personal and social functioning.


• Performs case management, coordination, casework intervention, and monitoring of social work service plans in areas of personal, social, or economic resources, conditions, or problems. Provides information, resource identification and referral services, mediation services, advocacy services, and education of individuals, groups, couples, and families. Coordinates services and assures patients placement in an appropriate setting.


• Works with the interdisciplinary team and administration to promote and protect resident rights and the psychological well-being of each resident/patient. Prevent and address resident abuse as mandated by law and professional licensure models resident/patient advocacy and assures social work staff model same.


• Participates in orientation of all new personnel to assure understanding the role of social work and how each employee interacts to prevent and address resident/patient abuse as mandated by law.


• Performs other duties as may be assigned from time to time by supervisor.


• Must be a supportive team member/leader, contribute to and be an example of team work and team.


• Conducts research through formal design/methodology of data collection and analysis/evaluation of data, social work programs, social systems, and social policies. Documents according to departmental standards, Federal and State regulations. Assures medical record documentation.


• Participates in/conducts departmental functions such as staff meetings, staff in-services, and committees, as assigned.