Supervisor Patient Financial Services
Kaiser Permanente
Supervisor Patient Financial Services
Job Description
Job Summary:
Directs and coordinates business operations for Patient Financial Services. This position is responsible for the day to day operations of the department to ensure compliance with organizational and industry standards. Supervises staff activities that promote best practices for collection efficiency and maximization of revenue. Identifies quality issues, advises management and implements solutions. Builds an effective team by demonstrating team leadership, budget development and management, work plan development, and project implementation skills. Creates strong customer service orientation and collaboration, results orientation, and strategic thinking within the Patient Financial Services department. Participates in and collaborates on all MHS activities relating to areas of responsibility. Supervises assigned staff.
Essential Responsibilities:
- Plans, coordinates, directs, and supervises activities of assigned Patient Financial Services (PFS) area. Delegates, monitors, and evaluates activities of assigned staff to ensure accuracy and efficiency of business operations. Coordinates and facilitates monthly department meetings. Develops and implements business operations process changes. Implements work plans and efficiency improvement strategies. Promotes and supports processes, programs, and methods to enhance quality of service. Develops and monitors use of process improvement tools to ensure efficient, productive, quality work flow and environment. Develops procedures and documentation. Prepares and maintains statistical data on incoming work and identifies potential operational problems.
- Responsible for all aspects of PFS operations including but not limited to: billing, collecting, working with vendors, generating statements, resolving patient billing complaints, meeting department metrics and expectations, etc. Provides guidance to other departments related to PFS-related matters. Stays abreast of all regulatory changes and requirements and ensure that changes to department are implemented and communicated to all staff. Ensures effective financial management of accounts receivable.
- Provides information for and coordinates special projects/activities within area.
- Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.
- Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.
Locations
- Wailuku, Hawaii, United States
Salary
Estimated Salary Rangemedium confidence
90,000 - 150,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- team leadershipintermediate
- budget development and managementintermediate
- work plan developmentintermediate
- project implementationintermediate
- strategic thinkingintermediate
- process improvementintermediate
- statistical data analysisintermediate
Responsibilities
- Directs and coordinates business operations for Patient Financial Services
- Supervises staff activities for collection efficiency and revenue maximization
- Identifies quality issues and implements solutions
- Plans, coordinates, directs, and supervises PFS activities
- Delegates, monitors, and evaluates staff activities
- Develops and implements business operations process changes
- Manages billing, collecting, vendor relations, statements, patient complaints
- Ensures compliance with organizational and industry standards
- Stays abreast of regulatory changes
Tags & Categories
Answer 10 quick questions to check your fit for Supervisor Patient Financial Services @ Kaiser Permanente.
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Supervisor Patient Financial Services
Kaiser Permanente
Supervisor Patient Financial Services
Job Description
Job Summary:
Directs and coordinates business operations for Patient Financial Services. This position is responsible for the day to day operations of the department to ensure compliance with organizational and industry standards. Supervises staff activities that promote best practices for collection efficiency and maximization of revenue. Identifies quality issues, advises management and implements solutions. Builds an effective team by demonstrating team leadership, budget development and management, work plan development, and project implementation skills. Creates strong customer service orientation and collaboration, results orientation, and strategic thinking within the Patient Financial Services department. Participates in and collaborates on all MHS activities relating to areas of responsibility. Supervises assigned staff.
Essential Responsibilities:
- Plans, coordinates, directs, and supervises activities of assigned Patient Financial Services (PFS) area. Delegates, monitors, and evaluates activities of assigned staff to ensure accuracy and efficiency of business operations. Coordinates and facilitates monthly department meetings. Develops and implements business operations process changes. Implements work plans and efficiency improvement strategies. Promotes and supports processes, programs, and methods to enhance quality of service. Develops and monitors use of process improvement tools to ensure efficient, productive, quality work flow and environment. Develops procedures and documentation. Prepares and maintains statistical data on incoming work and identifies potential operational problems.
- Responsible for all aspects of PFS operations including but not limited to: billing, collecting, working with vendors, generating statements, resolving patient billing complaints, meeting department metrics and expectations, etc. Provides guidance to other departments related to PFS-related matters. Stays abreast of all regulatory changes and requirements and ensure that changes to department are implemented and communicated to all staff. Ensures effective financial management of accounts receivable.
- Provides information for and coordinates special projects/activities within area.
- Hires, trains, supervises, counsels, disciplines, and terminates assigned staff as appropriate.
- Communicates goals, objectives, accountabilities, priorities, and authority parameters to assigned staff.
Locations
- Wailuku, Hawaii, United States
Salary
Estimated Salary Rangemedium confidence
90,000 - 150,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- team leadershipintermediate
- budget development and managementintermediate
- work plan developmentintermediate
- project implementationintermediate
- strategic thinkingintermediate
- process improvementintermediate
- statistical data analysisintermediate
Responsibilities
- Directs and coordinates business operations for Patient Financial Services
- Supervises staff activities for collection efficiency and revenue maximization
- Identifies quality issues and implements solutions
- Plans, coordinates, directs, and supervises PFS activities
- Delegates, monitors, and evaluates staff activities
- Develops and implements business operations process changes
- Manages billing, collecting, vendor relations, statements, patient complaints
- Ensures compliance with organizational and industry standards
- Stays abreast of regulatory changes
Tags & Categories
Answer 10 quick questions to check your fit for Supervisor Patient Financial Services @ Kaiser Permanente.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs