Role Overview

Join the Lululemon team as a Key Leader at our vibrant Bullring store in Birmingham, West Midlands. This pivotal role on the store leadership team drives salesfloor success, guest satisfaction, and team empowerment. As a Key Leader, you'll inspire Educators, optimize operations, and create unforgettable experiences for every guest. Lululemon's innovative performance apparel for yoga, running, and training sets us apart, and your leadership will help us build healthier communities. Dive into a career where you lead by example, foster growth, and contribute to positive change in an equitable, inclusive environment.

Perfect for retail professionals passionate about guest experience, team development, and dynamic operations, this position offers the chance to leverage KPIs, adapt to business needs, and make a real impact daily.

Key Responsibilities at Lululemon

As a Key Leader, your role is hands-on and multifaceted. Here's what you'll do:

• Lead salesfloor operations: Plan coverage, make real-time decisions for efficiency, and ensure seamless guest flow.
• Coach and develop team members: Deliver feedback, mentoring, and career guidance to drive personal and professional growth.
• Elevate guest experiences: Assess needs, provide technical product education on fabrics and designs, and support omnichannel services like buy online pickup in store (BOPIS).
• Manage store presentation: Handle restocking, destocking, and merchandising to uphold our luxury standards.
• Analyze performance metrics: Use data to evaluate goals, make adjustments, and prioritize tasks.
• Resolve issues proactively: Address guest feedback and escalations to 'make it right' every time.
• Foster inclusivity: Build a respectful team environment celebrating differences.
• Oversee operations: Execute opening/closing checklists, assign cleaning tasks, and ensure safety compliance.
• Collaborate dynamically: Partner with team members for optimal store performance and guest satisfaction.

These action-oriented tasks position you at the heart of Lululemon's success in Birmingham.

Qualifications & Requirements

To thrive as a Key Leader at Lululemon Birmingham, bring these essentials:

• Legal authorization to work in the UK with Right to Work proof.
• 18+ years old.
• Retail leadership experience with proven team management skills.
• Strong guest service mindset and product knowledge passion.
• Ability to use logic for timely decision-making under pressure.
• Commitment to inclusion, integrity, and candid communication.

No direct budget responsibility, but indirect oversight of floor team. Ideal candidates embody Lululemon's core values: leadership, collaboration, and guest obsession.

Salary & Benefits

Earn a competitive salary estimated at £28,000 - £35,000 GBP annually based on Birmingham retail leadership market rates, with performance bonuses. Lululemon perks include:

• Premium health coverage and wellness reimbursements.
• Generous employee discounts on yoga pants, running gear, and more.
• Professional development through coaching programs.
• Flexible shifts in a supportive environment.
• Pension contributions and paid holidays.
• Community impact opportunities.

Benefits emphasize growth, well-being, and work-life balance.

Why Join Lululemon?

Lululemon isn't just apparel; it's a movement. In Birmingham's Bullring, you'll connect with active communities, innovate in technical fabrics, and grow personally. Our emphasis on people creates equitable spaces where differences thrive. As a Key Leader, influence sales, culture, and change. With global reach and local impact, advance your retail career while living our mission: moving, growing, connecting, being well. Birmingham's energetic scene pairs perfectly with our brand.

Stand out with skills in leadership, guest experience, and operations. Join a company redefining athletic pursuits.

How to Apply

Ready to lead at Lululemon Birmingham? Submit your application now! Provide your Right to Work docs and highlight leadership experience. We review promptly—don't miss this Key Leader opportunity. Apply today and step into a transformative role.