About KeyBank

KeyBank is a leading national bank committed to helping clients achieve financial wellness. With a presence across the United States, KeyBank proudly serves individuals, families, and small businesses in communities like Lansdale, PA. We believe it's our privilege to fight harder for our clients, providing trusted advice, innovative financial solutions, and exceptional service. Join our team and become part of a culture that values client success, team development, and community impact.

Position Summary

As a Branch Manager at KeyBank's Lansdale, PA location (1551 Valley Forge Road), you'll be a problem solver, trusted advisor, and community leader. This full-time role involves building and coaching a high-performing branch team to deliver outstanding client experiences, drive small business growth, and ensure operational excellence. You'll lead through the Branch Playbook, focusing on client acquisition, relationship deepening, and compliance while embodying KeyBank's client-first culture.

Key Responsibilities

• Lead in-person team through morning huddles, coaching, and performance management to meet sales and service goals.
• Conduct outside calling to small business owners, developing centers of influence for referrals and growth.
• Manage branch operations, staffing, scheduling, recruiting, and compliance with regulatory procedures.
• Foster partnerships with business lines like Key Investment Services and Mortgage for client expansion.
• Drive business results through retention tactics, expansion strategies, and new client acquisition.
• Ensure every client interaction reflects KeyBank's commitment to financial confidence and goal achievement.

Required Qualifications

• High School Diploma/GED required; Bachelor's Degree preferred.
• 3+ years sales leadership experience with proven team coaching success.
• 3+ years small business deposit/credit experience and operational knowledge.
• Strong grasp of financial statements, consumer credit (LTV, DTI, credit reports).
• Demonstrated COI leveraging, partner influence, and public speaking skills.

Why Join Us

At KeyBank, you'll thrive in a supportive environment that rewards leadership and client focus. Enjoy career growth opportunities, comprehensive training, and the chance to make a real difference in the Lansdale community. We offer competitive pay (estimated $65,000-$95,000 annually), benefits, and a culture of recognition. Be the market leader who helps small businesses and clients move forward. Apply now for Branch Manager jobs in Pennsylvania banking careers!