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Branch Manager - Careers at KeyBank

KeyBank

Branch Manager - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to empowering clients in their financial journeys. With a presence across the United States, KeyBank prides itself on being the bank that fights hardest for its clients. Our Branch Managers play a pivotal role in building trusted relationships with individuals and small businesses in local communities like New Haven, CT.

Position Summary

As a Branch Manager at KeyBank's New Haven branch (195 Church Street, New Haven, CT 06510), you will lead a high-performing team dedicated to exceptional client service. This role combines leadership, sales expertise, and community engagement to drive branch success. Be a problem solver, trusted advisor, and partner to clients while ensuring operational excellence and compliance. Ideal for experienced banking professionals passionate about small business growth and team development.

Key Responsibilities

  • Embody a client-first culture, engaging personally with clients and teammates daily.
  • Conduct outside calling to small businesses, developing centers of influence for referrals.
  • Grow branch business through retention, expansion, and acquisition strategies.
  • Lead, coach, and develop the in-person branch team using KeyBank's Branch Playbook.
  • Manage staffing, scheduling, recruiting, onboarding, and performance coaching.
  • Ensure compliance with all regulatory, security, and operational procedures.
  • Facilitate morning huddles, end-of-day debriefs, and joint sales calls.
  • Build partnerships with Key Investment Services, Mortgage, and Business Banking teams.

Required Qualifications

  • High School Diploma/GED required; Bachelor's Degree preferred.
  • 3+ years sales leadership experience with proven team success.
  • 3+ years small business deposit/credit experience.
  • Strong knowledge of financial statements, consumer credit (LTV, DTI, credit reports).
  • Demonstrated success leveraging COIs and influencing business partners.
  • Excellent communication and public speaking skills.
  • Availability to work Saturdays as directed.

Why Join Us

Join KeyBank to make a real impact in the New Haven community. Enjoy a rewarding culture of recognition, robust professional development, and opportunities to advance your banking career. Help clients achieve financial wellness while growing as a leader. KeyBank offers competitive pay (estimated $75,000-$110,000/year), comprehensive benefits, and the pride of serving as a market leader. Apply now for Branch Manager jobs in New Haven, CT, and advance your career at KeyBank!

Locations

  • New Haven, Connecticut, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 110,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Team Leadershipintermediate
  • Sales Coachingintermediate
  • Client Relationship Managementintermediate
  • Small Business Bankingintermediate
  • Compliance Managementintermediate
  • Business Developmentintermediate
  • Public Speakingintermediate
  • Financial Analysisintermediate

Required Qualifications

  • High School Diploma or GED (required); Bachelor's Degree (preferred) (experience)
  • Minimum 3 years sales experience leading successful teams (experience)
  • Minimum 3 years small business deposit/credit experience (experience)
  • Understanding of financial statements and consumer credit concepts (experience)
  • Proven ability to leverage Centers of Influence (COIs) (experience)
  • Strong communication and public speaking skills (experience)

Responsibilities

  • Lead and develop branch team to deliver excellent client service
  • Drive business growth through retention, expansion, and acquisition
  • Engage in outside calling to small business clients and build community networks
  • Ensure branch compliance with operational, regulatory, and security procedures
  • Manage staffing, scheduling, recruiting, and onboarding of branch team
  • Facilitate daily huddles, coaching, and performance management
  • Partner with internal lines of business for client acquisition

Benefits

  • general: Competitive compensation package
  • general: Professional development and coaching opportunities
  • general: Career growth within KeyBank's national network
  • general: Community leadership and impact opportunities
  • general: Comprehensive benefits including health and wellness programs
  • general: Reward and recognition culture

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KeyBank logo

Branch Manager - Careers at KeyBank

KeyBank

Branch Manager - Careers at KeyBank

full-timePosted: Feb 3, 2026

Job Description

About KeyBank

KeyBank is a leading national bank committed to empowering clients in their financial journeys. With a presence across the United States, KeyBank prides itself on being the bank that fights hardest for its clients. Our Branch Managers play a pivotal role in building trusted relationships with individuals and small businesses in local communities like New Haven, CT.

Position Summary

As a Branch Manager at KeyBank's New Haven branch (195 Church Street, New Haven, CT 06510), you will lead a high-performing team dedicated to exceptional client service. This role combines leadership, sales expertise, and community engagement to drive branch success. Be a problem solver, trusted advisor, and partner to clients while ensuring operational excellence and compliance. Ideal for experienced banking professionals passionate about small business growth and team development.

Key Responsibilities

  • Embody a client-first culture, engaging personally with clients and teammates daily.
  • Conduct outside calling to small businesses, developing centers of influence for referrals.
  • Grow branch business through retention, expansion, and acquisition strategies.
  • Lead, coach, and develop the in-person branch team using KeyBank's Branch Playbook.
  • Manage staffing, scheduling, recruiting, onboarding, and performance coaching.
  • Ensure compliance with all regulatory, security, and operational procedures.
  • Facilitate morning huddles, end-of-day debriefs, and joint sales calls.
  • Build partnerships with Key Investment Services, Mortgage, and Business Banking teams.

Required Qualifications

  • High School Diploma/GED required; Bachelor's Degree preferred.
  • 3+ years sales leadership experience with proven team success.
  • 3+ years small business deposit/credit experience.
  • Strong knowledge of financial statements, consumer credit (LTV, DTI, credit reports).
  • Demonstrated success leveraging COIs and influencing business partners.
  • Excellent communication and public speaking skills.
  • Availability to work Saturdays as directed.

Why Join Us

Join KeyBank to make a real impact in the New Haven community. Enjoy a rewarding culture of recognition, robust professional development, and opportunities to advance your banking career. Help clients achieve financial wellness while growing as a leader. KeyBank offers competitive pay (estimated $75,000-$110,000/year), comprehensive benefits, and the pride of serving as a market leader. Apply now for Branch Manager jobs in New Haven, CT, and advance your career at KeyBank!

Locations

  • New Haven, Connecticut, United States

Salary

Estimated Salary Rangehigh confidence

75,000 - 110,000 USD / yearly

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Team Leadershipintermediate
  • Sales Coachingintermediate
  • Client Relationship Managementintermediate
  • Small Business Bankingintermediate
  • Compliance Managementintermediate
  • Business Developmentintermediate
  • Public Speakingintermediate
  • Financial Analysisintermediate

Required Qualifications

  • High School Diploma or GED (required); Bachelor's Degree (preferred) (experience)
  • Minimum 3 years sales experience leading successful teams (experience)
  • Minimum 3 years small business deposit/credit experience (experience)
  • Understanding of financial statements and consumer credit concepts (experience)
  • Proven ability to leverage Centers of Influence (COIs) (experience)
  • Strong communication and public speaking skills (experience)

Responsibilities

  • Lead and develop branch team to deliver excellent client service
  • Drive business growth through retention, expansion, and acquisition
  • Engage in outside calling to small business clients and build community networks
  • Ensure branch compliance with operational, regulatory, and security procedures
  • Manage staffing, scheduling, recruiting, and onboarding of branch team
  • Facilitate daily huddles, coaching, and performance management
  • Partner with internal lines of business for client acquisition

Benefits

  • general: Competitive compensation package
  • general: Professional development and coaching opportunities
  • general: Career growth within KeyBank's national network
  • general: Community leadership and impact opportunities
  • general: Comprehensive benefits including health and wellness programs
  • general: Reward and recognition culture

Target Your Resume for "Branch Manager - Careers at KeyBank" , KeyBank

Get personalized recommendations to optimize your resume specifically for Branch Manager - Careers at KeyBank. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Branch Manager - Careers at KeyBank" , KeyBank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Banking JobsKeyBank CareersBranch Manager JobsJobs in New Haven CTSmall Business BankingFinancial Services CareersConnecticut Banking JobsBankingFinanceCustomer Service

Answer 10 quick questions to check your fit for Branch Manager - Careers at KeyBank @ KeyBank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.