About KeyBank

KeyBank is a leading national bank committed to helping clients achieve financial confidence and wellness. With a strong presence in communities across the United States, KeyBank provides comprehensive banking solutions for individuals and businesses. We pride ourselves on being the bank that fights hardest for our clients, offering trusted advice, innovative products, and exceptional service. Join our team at our Williamsville, NY branch and become a key player in empowering local communities.

Position Summary

As a Branch Manager at KeyBank in Williamsville, NY, you will lead a high-performing team dedicated to exceptional client service and business growth. This role combines leadership, sales expertise, and community engagement, with a strong emphasis on small business banking. You will coach your team to success, drive branch performance, ensure compliance, and build lasting relationships in the local market. If you thrive in dynamic environments and have a passion for financial solutions, this is your opportunity to make a real impact.

Key Responsibilities

• Lead branch operations and motivate team to achieve sales, service, and compliance goals using the Branch Playbook.
• Conduct outside calling and networking to acquire small business clients and develop centers of influence (COIs).
• Manage team staffing, recruiting, onboarding, scheduling, and performance through coaching and recognition.
• Ensure adherence to all regulatory, security, and operational procedures.
• Foster partnerships with KeyBank lines of business like Investment Services, Mortgage, and Business Banking.
• Drive client retention, expansion, and acquisition while embodying KeyBank's client-first culture.

Required Qualifications

• High School Diploma/GED required; Bachelor's Degree preferred.
• 3+ years sales leadership experience with proven team coaching success.
• 3+ years small business deposit/credit experience and operational knowledge.
• Strong grasp of financial statements, consumer credit (LTV, DTI, credit reports).
• Demonstrated success leveraging COIs and influencing business partners.
• Excellent communication and public speaking skills; Notary License preferred.

Why Join Us

At KeyBank, you'll enjoy a rewarding career with professional growth opportunities, a collaborative culture, and the chance to serve your community. We offer competitive pay (estimated $75,000-$110,000 annually based on experience), comprehensive benefits, and the tools to succeed. Be part of a team that values your leadership and fights for client success. Apply now for Branch Manager jobs in Williamsville, NY, and advance your banking career with KeyBank.